Course Summary

The purpose of this workshop is to give first time people managers the opportunity to learn the basics of good people management. The workshop will take the approach of the manager ‘facilitating’ staff, enabling them to reach their full potential. This approach focuses on the co-operative use of power with people rather than over them.

What you will learn

• How the effective management of people can save you time
• Delegation rather than ‘dumping’
• Selecting the right people for the job
• Developing people through increased responsibility
• Effective communications
• Reward and recognition
• What motivates people
• The use of questioning to acquire information and aid decision-making
• Management of your time and avoiding panic
• Planning
• The solutions approach to problem solving
• Managing meetings
• Performance reviewing
• Giving and receiving
• Teamwork

Who should attend?

Anyone involved with managing people for the first time or who has been managing for some time and feels that some skills input could be beneficial.

Workshop Timetable

Day 1

Day 2