Course Summary

This one-day workshop aims to increase attendee’s awareness of how to get the best out of their appraisal system. It focuses on the identification and use of the various skills needed to conduct good appraisal interviews and aims to get past the mindset of the appraisal being ‘the paper work’. It will also look at the issue of process ownership.

What you will learn

• Why have an appraisal system and the benefits for everyone

• The importance of ownership of the process and its parts

• Preparing and timetabling the appraisal discussion

• The skills needed to conduct the appraisal discussion

• Handling performance through setting appropriate objectives

• How to move forward on the basis of mutually agreed areas

• How to handle difficult situations and defuse conflict

• The importance of finishing on a high

Who should attend?

This is for anyone who has ownership of the appraisal process or who has to deliver appraisals. As it covers the skills needed and gives practice in them, it is ideal for anyone who will have to deliver appraisals shortly after the workshop

PLEASE NOTE:

Please bring some real examples of issues you might be facing when doing your appraisals to work on during the day.

Workshop Timetable