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9.15am Introductions. Purpose of the day and overview -
Sharing the meetings we attend and the problems we encounter
9.45am Types of meetings. Gaining an understanding of the key reasons why people meet and looking at business cycles
Understanding and working with decision-making processes and models
11.00am Break
11.15am Participation at meetings. How can we ensure that the right people attend?
Looking at organisational and team goals. Ensuring that no-one’s time is wasted in going to fruitless meetings at which decisions are deferred and delayed
Learning to say “no” and “yes” as appropriate
12.30pm Lunch
1.30pm So you’re responsible for setting and managing meetings?
How to time your meetings, set a brilliant Agenda and produce Minutes which clearly define decisions reached and actions yet to be achieved
2.30pm Creating a good meetings environment and managing behaviours
Ensuring that everyone contributes and that their contributions are meaningful
3.00pm Break
3.15pm Chairing and facilitating. There’s a difference and both can be needed
Become a great meetings manager through understanding and practice of key skills
3.45pm Bringing it all together. The ‘tricky trio’ of people, process and time
4.30pm Close
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