Course Summary

Managing staff effectively is a rewarding aspect of management.  Organisation, team and individual successes come from good management.  This course addresses the fundamental knowledge and understanding of supervision / management, giving the delegates a sound basis and methods for applying proven management practice.

What you will learn

• To develop the key people management skills to ensure success in your role
• Enhance the effectiveness / performance of your team and achievement of objectives and results
• Set and reach both personal and team objectives using delegation and time management skills
• Develop your communication skills and overcome barriers
• Increase your effectiveness as a team leader and motivate your team and individual team members
• Handle difficult situations and people, using constructive feedback
• Practice skills of assertiveness and active listening

Who should attend?

Relatively new managers or supervisors who feel swamped by work, have to juggle tasks and feel they are under conflicting pressures. Those supervisors or managers that are untrained and have not been given the effective skills and development to overcome these obstacles.

Workshop Timetable