Course Summary

The leader’s role is crucial and the ability to understand their business, and those they lead, can be the difference between success and failure. Most top executives have grown up through the ranks and have had to master many role changes. The final change from manager to leader can be challenging and exciting, as well as difficult. To achieve this, leaders need to understand their new role in business. They have to set the blueprint for their business, including setting the vision and the goals whilst moving their team to a self-empowered structure for growth. They need to present themselves as masters of positively influencing people and maintaining a high level of integrity.

This programme is designed for leaders who want to learn how to maximise the potential of their team through delegation and empowerment and to understand behavioural differences. They want to become more effective decision makers because they know their decisions set the course for their company. As the role model for their team, they are striving for higher levels of motivation for themselves and others.

What you will learn

Day 1 with Helen Gilzean

• Identify why effective communication skills are essential in the workplace
• Identify four major behavioural styles
• How to communicate effectively with each style and understanding your natural response
• Understanding body language signals
• Handling difficult people and situations with more success
• Is it feedback or constructive criticism?
• Listening for understanding and meaning
  

Day 2 with Jon Lavin

• Influencing the Influencers & high fliers
• What is NLP – an introduction to the basics
• NLP – science or common sense?
• The art of recreating excellence
• Language patterns
• Mirroring and pacing – putting yourself in others’ shoes
• Internal and external references
• Coaching – a tool for self and others

Day 3 with Philip Avery

• How to find the right questions to ask
• A systematic approach to problem solving
• How to simplify complicated solutions
• How to choose what is important and discard the rest
• The use of simple tools to make decisions
• How to evaluate all possible options
• Weighing up the pros and cons
• How to assess the probability of success
  

Day 4 with Bill Allen

• What is a high performance team culture
• How to diagnose your team
• Developing the correct team culture
• Understanding the appropriate leadership styles
• Setting a vision that empowers your people and causes action
• Delegation - when to and when not to
• Leading through goal setting
• Accountability and empowerment

Who should attend?

This course is for directors and managers who want to get the best out of themselves and their team.

Workshop Timetable

DAY 1          with Helen Gilzean