Course Details
Management Development Programme (4 days)
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| Start Date | Tuesday, 14 September 2010 |
|---|---|
| Dates | 14th, 15th, 21st & 22nd September 2010 |
| Location | 45 Queen Street, Exeter |
| Region | Devon |
| Days | 4 |
| Cost | £ 795.00 + VAT |
| Course Type | Workshops 4 Days |
| Section | Management Development |
| Tutor |  Helen Gilzean |
| Description |
Course SummaryEffective managers understand behavioural differences and have the flexibility to comfortably use different management approaches in different situations. Effective managers choose to develop their present skills and build upon that foundation. What you will learnDay 1
Day 2
Day 3
Day 4
Who should attend?This 4 day programme would be suitable for all management levels including supervisors, team leaders, first line, middle and senior managers who may be new in a post, or more experienced, but recognise the need to continually improve and develop. Workshop timetableDay 1 Individual Management Styles9.00am Welcome and coffee 9.15am Introductions and hopes for the course Review of programme’s agenda Your personal management development goals 9.45am Who is an effective manager? A personal list Assertiveness vs. aggressiveness Which is more effective? Understanding your approach and response to others. Your Personal Profile. Identify your preferred behavioural and communication style 11.00am Break 11.15am Management vs.leadership – Is there a difference? What is your role? 1.00pm Lunch 1.45pm Building strategies to become a more effective manager Group vs team – essential differences What is your manager style? 3.00pm Break 3.15pm Adapting to different styles on your team Building your arsenal of management strategies What did you learn from today’s session? 4.30pm Summary and close Day 2 Motivating Yourself and Others 9.00am Welcome back 9.15am Personal observations and comments Quick round review Today’s agenda 9.45am What motivates you? What motivates your team? Recognising motivated behaviour. Reward and recognition. Maslow, Herzberg and Adair’s motivation theories. Demotivated team members. What can you do? Communicating your message to others Defining communication Why do effective communicators win? Common communication barriers 11.00am Break 11.15am Communication balance – words, voice and body language Body language – your personal observations How do you prefer to communicate? 1.00m Lunch 1.45pm Let’s check - using verbal, written and listening skills Should you be a coach? Or mentor or ….? Coaching – Definition and benefits Building skills to be your team members’ motivating coach 3.00pm Break 3.15pm Putting coaching skills into practice What did you learn from today’s session? Setting actions and objectives for Session 3 4.30pm Summary and close Day 3 It’s About Time and Control 9.00am Registration and coffee 9.15am Welcome back Personal observations at work Quick round review Today’s agenda 9.45am Thinking about time and perceptions Who or what are your priorities as a manager? Principles of time management Develop achievement attitude 11.00am Break 11.15am Your Time Profile. Identify areas to improve your personal time organisation and investment Developing your team’s time perspective Goals; Priorities; Analysing; Planning; Scheduling; Controlling interruptions; Meeting management; Delegation; Dealing with procrastination 1.00pm Lunch 1.45pm Managing conflict and negativity in the work environment Become your own realistic, positive influence first Conflicts can be opportunities Recognising the game players 3.00pm Break 3.15pm Managing personal stress on the job 4.00pm What did you learn from today’s session? Setting actions and objectives for the next session 4.30pm Summary and close Day 4 Setting Your Business Direction 9.00am Welcome back Personal observations and comments Quick round review Today’s agenda 9.45am Setting your business direction What are your visions, aims and priorities? Building your team –Tuckmans’s F S N P and M Designing your team’s plan and moving forward 11.00am Break 11.15am Improving individual performance Developing a personal self-image Setting objectives and measuring performance Empowering yourself and others 1.00pm Lunch 1.45pm Giving feedback and constructive criticism. What’s the difference? Encouraging growth and participation Asking for feedback – a valuable insight 3.00pm Break 3.15pm Personal SWOT Analysis What will you do now? Informal discussions and reviews Personal Development Plan – Putting it into action 4.30pm Close and evaluation |