Course Details
HR for Non HR Managers (2 days)
| Start Date |
Tuesday, 05 October 2010 |
| Dates |
5th & 6th October 2010 |
| Location |
The Carlyon Bay Hotel |
| Region |
Cornwall |
| Days |
2 |
| Cost |
£ 295.00 + VAT |
| Course Type |
Workshops 2 Days |
| Section |
Management Development |
| Tutor |

Carolyn Giles |
| Description |
Course Summary
Are you working within the requirements of the law and getting the most from your staff? This course looks at good prectice throughout the employment relationship from appointment to termination, and everything in between. Skills relating to people management will be explored and developed along with technical insight to ensure that managers are not managing people beyond their competence.
During the 2 days, delegates will consider how to manage the performance of their staff from the exceptional to the underachievers, all with a legal and business focus. The key theme throughout the sessions will be 'getting it right' and maintaining the dignity and respect of employees throughout any processes.
What you will learn
- How to get the best out of staff to achieve high levels of business performance through effective people management
- The importance of up to date and appropriate policies
- Ensuing effective communication within the workplace
- The importance of recruitment and induction
- How to manage with legislative intervention around parental leave and flexible working
- How to manage absence effectively and empathetically
- The need to set appropriate standards and targets and have key documentation in place
- The relationship between appraisal and performance management
- Action planning for development and improvement
Who should attend?
This course is appropriate for business owner managers and line managers who have responsibility for managing people but do not have the in depth knowledge of an HR manager on site. HR administrators and those in other departments who have some responsibility for HR and recruitment processes may also find the content useful.
Workshop Timetable
Day 1
|
|
|
| 9.00am |
|
Welcome and Coffee |
| 9.30am |
|
Exercise on Human Resource Management |
| 9.45am |
|
Getting it right, from the beginning - recruitment and selection |
| 10.30am |
|
Equal Opportunities and Diversity |
| 11.00am |
|
Break |
| 11.15am |
|
Induction and probation |
| 12.00pm |
|
Contracts of employment
|
| 12.30pm |
|
Lunch |
| 1.30pm |
|
Policies and procedures - legislation and good practice
|
| 2.30pm |
|
Parental leave |
| 3.00pm |
|
Break |
| 3.15pm |
|
Flexible working (including case studies)
|
| 4.00pm |
|
Overview of the day and agenda for tomorrow |
| 4.30pm |
|
Close |
Day 2
|
|
|
| 9.00am |
|
Welcome and coffee |
| 9.15am |
|
Re-cap on yesterday and question and answer session |
| 9.30am |
|
Managing absence (incorporating elements of the DDA) |
| 11.00am |
|
Break |
| 11.15am |
|
Appraisals and personal development (including objective setting and writing PDP's) |
| 12.30pm |
|
Lunch |
| 1.30pm |
|
Communicating skills, listening and giving feedback |
| 2.30pm |
|
Grievances and discipline |
| 3.00pm |
|
Break |
| 3.15pm |
|
Performance management and management coaching (including case studies) |
| 4.00pm |
|
Evaluation and plenary |
| 4.30pm |
|
Close |
|
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This course can be booked online at www.crisp-cpd.com
Or contact us on 0845 245 0417