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Course Details

HR for Non HR Managers (2 days)

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Booking

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Start Date Tuesday, 02 November 2010
Dates 2nd & 3rd November 2010
Location Buckerell Lodge, Exeter
Region Devon
Days 2
Cost £ 295.00 + VAT
Course Type Workshops 2 Days
Section Management Development
Tutor Carolyn Giles
Carolyn Giles
Description

Course Summary

Are you working within the requirements of the law and getting the most from your staff?  This course looks at good prectice throughout the employment relationship from appointment to termination, and everything in between.  Skills relating to people management will be explored and developed along with technical insight to ensure that managers are not managing people beyond their competence.

During the 2 days, delegates will consider how to manage the performance of their staff from the exceptional to the underachievers, all with a legal and business focus.  The key theme throughout the sessions will be 'getting it right' and maintaining the dignity and respect of employees throughout any processes.

What you will learn

  • How to get the best out of staff to achieve high levels of business performance through effective people management
  • The importance of up to date and appropriate policies
  • Ensuing effective communication within the workplace
  • The importance of recruitment and induction 
  • How to manage with legislative intervention around parental leave and flexible working
  • How to manage absence effectively and empathetically
  • The need to set appropriate standards and targets and have key documentation in place
  • The relationship between appraisal and performance management
  • Action planning for development and improvement

 

Who should attend?

This course is appropriate for business owner managers and line managers who have responsibility for managing people but do not have the in depth knowledge of an HR manager on site. HR administrators and those in other departments who have some responsibility for HR and recruitment processes may also find the content useful.

 

 


Workshop Timetable

Day 1

   
9.00am   Welcome and Coffee
9.30am   Exercise on Human Resource Management
9.45am   Getting it right, from the beginning - recruitment and selection
10.30am   Equal Opportunities and Diversity
11.00am   Break
11.15am   Induction and probation
12.00pm   Contracts of employment
12.30pm   Lunch
1.30pm   Policies and procedures - legislation and good practice
2.30pm   Parental leave
3.00pm   Break
3.15pm   Flexible working (including case studies)
4.00pm   Overview of the day and agenda for tomorrow
4.30pm     Close

Day 2

   
9.00am   Welcome and coffee
9.15am   Re-cap on yesterday and question and answer session
9.30am   Managing absence (incorporating elements of the DDA)
11.00am   Break
11.15am   Appraisals and personal development (including objective setting and writing PDP's)
12.30pm   Lunch
1.30pm   Communicating skills, listening and giving feedback
2.30pm   Grievances and discipline
3.00pm   Break
3.15pm   Performance management and management coaching (including case studies)
4.00pm   Evaluation and plenary
4.30pm   Close


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This course can be booked online at www.crisp-cpd.com
Or contact us on 0845 245 0417