Course List

Communication & Personal Advancement

Good communication lies at the heart of all successful businesses. The ability of individuals to communicate effectively and operate efficiently greatly impacts upon the success of an organisation. Our Communication & Personal Advancement courses will enable individuals at all levels to enhance their skills.

Assertiveness, Self-Confidence and Communication

Days: 1 | Price: £179.00 (per person)

Building self-confidence and assertiveness is probably a lot easier than you think. 'Non-assertive' people (in other words 'normal people') do not generally want to transform into being excessively dominant people. Your ability to effectively articulate your thoughts and ideas is critical to your success in any endeavour in and out of the workplace. This course provides methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on people. More Information >>

Date	Venue
Tuesday 12, October 2010	The Carlyon Bay Hotel
Wednesday 10, November 2010	Lyngford House, Taunton
Thursday 16, December 2010	Buckerell Lodge, Exeter
Thursday 24, March 2011	45 Queen Street, Exeter
Wednesday 27, April 2011	Lyngford House, Taunton
Tuesday 28, June 2011	45 Queen Street, Exeter

Communicating with Confidence for Women

Days: 1 | Price: £129.00 (per person)

Do you want to communicate more confidently and persuasively and in a style that is comfortable for you? Are you seen as ‘too nice’ and feel that this may diminish the respect you get from others? Or conversely, would you describe yourself as ‘overly assertive or even aggressive’ which gives you short-term co-operation but long-term resistance? Do you want to treat others with openness, directness and respect and get the same from them? Attend this course and learn how to achieve better results by communicating skilfully. Learn how to gain more respect and recognition from your co-workers and managers and reap the rewards. You will learn skills that can be applied immediately to achieve improved results and increase your contribution to your organisation. And, you will be less stressed, more productive and happier at work. More Information >>

Date	Venue
Tuesday 7, September 2010	45 Queen Street, Exeter
Thursday 21, October 2010	45 Queen Street, Exeter
Thursday 25, November 2010	Buckerell Lodge, Exeter
Thursday 27, January 2011	45 Queen Street, Exeter
Tuesday 8, March 2011	Lyngford House, Taunton
Thursday 19, May 2011	45 Queen Street, Exeter

Dealing with Difficult People & Negativity

Days: 1 | Price: £129.00 (per person)

You know them: the Aggressor, the Whiner, the Overagreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. How can you cope effectively with each one? They can be responsible for attitudes at work deteriorating and negativism growing. They can be responsible for absenteeism, significant loss in productivity and lost clients. They can frustrate and demoralise individuals and teams. In this workshop you will learn how to recognise each behaviour, why these styles persist in their incompatible ways and how to cope effectively with them. Delegates will complete their own Personal Profile and learn how to use their own personality style effectively with difficult people. More Information >>

Date	Venue
Tuesday 5, October 2010	Lyngford House, Taunton
Tuesday 16, November 2010	Lyngford House, Taunton
Wednesday 9, February 2011	45 Queen Street, Exeter
Wednesday 16, March 2011	St Austell
Tuesday 12, April 2011	Lyngford House, Taunton
Wednesday 15, June 2011	45 Queen Street, Exeter

Presentation Skills

Days: 1 | Price: £179.00 (per person)

Ever since we were born we have been presenting our point of view and ourselves. Despite this high level of practice, if you put a person in front of an audience, all their natural ability seems to drain away. Then add the need to be an expert in the subject, the vast array of presentation materials available, the inability of the body to do what it is supposed to, and you have a recipe for disaster. This course is designed to restore your natural abilities, enhance them with the techniques of experts in the field, blend in modern presentation materials and help cope with all the issues of public speaking. More Information >>

Date	Venue
Tuesday 5, October 2010	45 Queen Street, Exeter
Tuesday 16, November 2010	Lyngford House, Taunton
Wednesday 16, February 2011	45 Queen Street, Exeter
Thursday 14, April 2011	45 Queen Street, Exeter

Time Management Skills - It's About Time

Days: 1 | Price: £159.00 (per person)

Everyone in the world regardless of their success levels has the same number of hours in the day. If we start with the same amount of time why is it that some people seem to achieve more then others in the time available? Clearly therefore effectiveness and output have little to do with the hours you work and everything to do with how you use those hours. This course is aimed at giving you the tools to use your time more productively, whilst at the same time lead a balanced life, achieve all your current goals and meet the new goals that are part of the changing pattern of the work environment. This course includes, but goes beyond, the traditions of effective time management. It demonstrates that through self-awareness and motivation we are capable of more than we believe we can do, yet makes room for the rest of our life outside of work. More Information >>

Date	Venue
Wednesday 15, September 2010	The Carlyon Bay Hotel
Wednesday 13, October 2010	Lyngford House, Taunton
Wednesday 10, November 2010	Buckerell Lodge, Exeter
Wednesday 19, January 2011	45 Queen Street, Exeter
Thursday 31, March 2011	Lyngford House, Taunton
Wednesday 4, May 2011	45 Queen Street, Exeter

Train the Trainer - Build Effective Training Skills