Course List
Communicating with Confidence for Women
Days: 1 | Price: £129.00 (per person)
Do you want to communicate more confidently and persuasively and in a style that is comfortable for you? Are you seen as ‘too nice’ and feel that this may diminish the respect you get from others? Or conversely, would you describe yourself as ‘overly assertive or even aggressive’ which gives you short-term co-operation but long-term resistance? Do you want to treat others with openness, directness and respect and get the same from them? Attend this course and learn how to achieve better results by communicating skilfully. Learn how to gain more respect and recognition from your co-workers and managers and reap the rewards. You will learn skills that can be applied immediately to achieve improved results and increase your contribution to your organisation. And, you will be less stressed, more productive and happier at work. More Information >>
| Date | Venue | |
|---|---|---|
| Tuesday 7, September 2010 | Lyngford House, Taunton |  |
| Thursday 21, October 2010 | 45 Queen Street, Exeter | |
| Thursday 25, November 2010 | Buckerell Lodge, Exeter | |
Dealing with Difficult People & Negativity
Days: 1 | Price: £129.00 (per person)
You know them: the Aggressor, the Whiner, the Overagreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. How can you cope effectively with each one? They can be responsible for attitudes at work deteriorating and negativism growing. They can be responsible for absenteeism, significant loss in productivity and lost clients. They can frustrate and demoralise individuals and teams. In this workshop you will learn how to recognise each behaviour, why these styles persist in their incompatible ways and how to cope effectively with them. Delegates will complete their own Personal Profile and learn how to use their own personality style effectively with difficult people. More Information >>
| Date | Venue | |
|---|---|---|
| Thursday 26, August 2010 | Buckerell Lodge, Exeter | |
| Tuesday 5, October 2010 | Lyngford House, Taunton | |
| Tuesday 16, November 2010 | Lyngford House, Taunton | |
Leadership Development Programme (4 days)
Days: 4 | Price: £895.00 (per person)
Leadership has never been more necessary, and its role more varied. Most top executives have grown up through the ranks and have had to master many role changes, but the final change from manager to leader is the most challenging and difficult. To achieve this, leaders need to understand their new role in business. They need to know how to maximise potential of their team through delegation and empowerment, to understand the behavioural differences between them, and to add in the most important aspect of motivation, both personal and for the team. They have to set the blueprint for their business, including setting the vision and the goals whilst moving their team to a self-empowered structure for growth. They need to present themselves as masters of positively influencing people and maintaining a high level of integrity. More Information >>
| Date | Venue | |
|---|---|---|
| Tuesday 23, November 2010 | Lyngford House, Taunton | |
Leading Your Team
Days: 1 | Price: £159.00 (per person)
Working in a true team environment will offer many benefits. How you mould your group of people into an active and successful team takes consistent hard work, commitment, trust and organisation. The team works together in an organised manner to achieve specific goals and their relationships are based more on equality rather than hierarchy. This course is designed for the new or experienced Team Leader or Line Manager who wants to develop new skills to motivate and manage themselves more effectively and the individuals in their team. They are looking to build a more motivated, solutions-orientated, skilled working environment. One that everyone is happy and proud to be a part of! More Information >>
| Date | Venue | |
|---|---|---|
| Tuesday 24, August 2010 | 45 Queen Street, Exeter | |
| Thursday 9, September 2010 | Buckerell Lodge, Exeter | |
| Wednesday 10, November 2010 | Buckerell Lodge, Exeter | |
Management Development Programme (4 days)
Days: 4 | Price: £795.00 (per person)
Effective managers understand behavioural differences and have the flexibility to comfortably use different management approaches in different situations. Effective managers choose to develop their present skills and build upon that foundation. This programme has been designed to determine the most effective management approach as each session introduces key skills, knowledge and attitude training needed to become more effective. It takes the approach of the manager 'facilitating' staff, enabling them to reach their full potential. This approach focuses on the co-operative use of power with people rather than over them. More Information >>
| Date | Venue | |
|---|---|---|
| Tuesday 14, September 2010 | 45 Queen Street, Exeter | |
| Wednesday 27, October 2010 | Buckerell Lodge, Exeter | |
| Wednesday 1, December 2010 | Lyngford House, Taunton | |