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Crisp Professional Development

45 Queen Street
Exeter
Devon
EX4 3SR

Tel  : 0845 245 0417
Fax : 01392 421942
info@crisp-cpd.com

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Valerie Moulton

Trainer Profile

Valerie has fifteen years experience in Human Resource Development and Management. She has a proven track record as a senior manager and has been successful in the development of organisations and its people.

This development ranges from business analysis, strategic design through to one to one coaching/counselling, executive programmes, team building and workshops. Along side this work she is a director of an established company.

Valerie has successfully presented and delivered workshops and events at all levels and to many business sectors. Her delivery style is relaxed and informal and encourages group participation in order to maximise stimulation and learning.

In-House Training

This course is designed for anyone who requires support identifying creative innovative opportunities to transform the business.  Strategies will be explored to enable change to be absorbed into the business.

The variety of Management styles and theories will be explored.  How to supprt the team, motivate, maximise team performance and develop and practice coaching & delegation styles.

This course introduces basic management theory and provides the opportunity for assessment, self-assessment and feedback regarding future career options.  The course also has a follow-up called Next Steps Into Management.

Looking at company procedures, learning how to conduct a fair, constructive and motivational review of individuals' perfomance.

To identify the stages of the recruitment & selection process, and the criteria against which to select the most suitable candidate.  To be able to design and prepare for a structured interview and make a good selection decision.

To enable delegates to identify and state the indicators of under performance.  To identify where support and guidance is available.  To state the stages of disciplinary process and to use the correct documentation of the disciplinary process.

To explore and develop the skills required to reduce days lost to sickness and absence in teams.

This course will give you the tools to be respected, confident and assertive in your life - make the tools work for you.

This course will demonstrate your management style and the effect it has on the team and the task.  You will learn about management theory, and how to recognise and utilise the science of team and iindividual behaviour.  Also, how to demonstrate effective leadership skills and maximise your own team role.

This course will show how to understand the impact that effective communication can have on business performance.  To recognice and develop a communication style to increase personal effectiveness.

You will learn how to formulate a well structured presentation by developing the skills to present in a competent, confident and professional style.

This course leads delegates through the principles and practicalities of facilitating groups, teams and individuals.

 

For further information on the above courses, please call 0845 2450417 or email info@crisp-cpd.com

 

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