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All Courses

Whether you are looking for courses online, face-to-face courses, or e-learning courses, we can help. From courses for managers, communicating skills training, train the trainer courses, to assertiveness training, you’ll find every course we offer listed below.

Use the Courses Filter and Keyword Search box above to narrow your search. Alternatively, filter your search via your preferred delivery method by clicking In-person, Virtual, or On-demand below.

Unlocking Customer Service: Mastering communication on and off the phone

Exceptional customer service isn’t just a luxury; it’s a fundamental pillar of success and every interaction with a customer is an opportunity. That’s why our one-day “Scrap the Script!” course […]

Available as

In-person (UK wide)

Virtual

Insights Early Bird Seminar

Many of our clients have been incorporating Insights Discovery profiles into their learning programme and the feedback has been overwhelmingly positive. They find it user-friendly and that it is having […]

Available as

In-person (UK wide)

Psychological Safety in the Workplace

Have you heard of psychological safety? Are you ready to unlock the full potential of your team and drive exceptional business outcomes? We are thrilled to introduce our highly anticipated […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Discovering Sales Effectiveness

Discovering Sales Effectiveness is Insights foundation programme for salespeople who want to develop their skills, improve their interactions with customers and apply a people-centred approach to sales. This programme takes […]

Available as

In-person (UK wide)

Virtual

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Discovering Team Effectiveness

Our Discovering Team Effectiveness course helps teams find their balance and give their best performance, even during the most difficult times. Our Discovering Team Effectiveness course provides a team with the […]

Available as

In-person (UK wide)

Virtual

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Discovering Leadership Effectiveness

Discovering Leadership Effectiveness is one of three programmes we run using Insights profiles as a foundation for personal growth. Our Discovering Leadership Effectiveness course helps people become the best leaders […]

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In-person (UK wide)

Virtual

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Excel Intermediate Level 2 course

Our Excel Intermediate Level 2 course is designed for the experienced user of Excel. The delegate will want to examine the more advanced and sophisticated features of Microsoft Excel. This […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Enquire about running this as an in-house course.

ILM Level 5 Coaching and Mentoring

Our ILM Level 5 Coaching and Mentoring Certificate is available as both an open course, when numbers reach 4+ and in-house training, for your team only. This professional qualification is […]

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In-person (UK wide)

Virtual

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Embracing Change (MVF)

Why learn about change? It’s a truism that we live in unpredictable times, characterised by the acronym VUCA – volitivity, uncertainty, complexity and ambiguity. We can argue that change is […]

Available as

In-person (UK wide)

Introduction to Project Management Course

This Introduction to project management course gives you a simple, step-by-step approach to ensuring any project you have responsibility for is as successful. It will also help you to plan […]

Available as

In-person (UK wide)

Virtual

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ILM Coaching & Mentoring (Level 5) (older version)

This qualification is designed for leaders, managers, HR professionals and individuals wishing to develop a coaching practice grounded in an understanding of the principles and concepts of Coaching and Mentoring. […]

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In-person (UK wide)

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HR training for Managers

HR training for Managers looks at good practice throughout the employment relationship from appointment to termination, and everything in between. Managers generally rely on the efforts of others to achieve […]

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In-person (UK wide)

Virtual

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Coaching Skills for Managers (MVF)

The Coaching Skills for Managers workshop looks at coaching as an individually focussed, personal development tool you can offer staff at all organisational levels. It examines the skills required to […]

Available as

In-person (UK wide)

ILM Level 3 Coaching

For leaders, managers, HR professionals and individuals seeking to develop the tools and confidence to coach others as part of their working role, we offer the Institute of Leadership and […]

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In-person (UK wide)

Virtual

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Emotional Intelligence course

Have you met someone who seems to have an innate ability for connecting with people? Are they much more attuned to the feelings of others and as such can create […]

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In-person (UK wide)

Virtual

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Presentation Skills training

This Presentation Skills training course will help you to overcome your fear of presenting. Sometimes, when we try to deliver an effective presentation, our natural communication skills and our outgoing […]

Available as

In-person (UK wide)

£249 or 2 Credits

Virtual

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Performance Conversations

Our Performance Conversations training session will focus on the key skills managers and supervisors need for holding productive and positive appraisal or performance review conversations with their employees – these […]

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In-person (UK wide)

Virtual

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Leader As Coach: Coaching Skills Training

As companies transition away from command-and-control structures, the role of leaders in developing their teams has evolved significantly. The traditional “telling” approach, rooted in top-down authority, is gradually being supplanted […]

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In-person (UK wide)

Virtual

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Leading With Insights

In the dynamic landscape of leadership development, the quest for deeper self-awareness and profound insights has become imperative. To cater to clients seeking to enhance their leadership programs with a […]

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In-person (UK wide)

Virtual

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Everyday Leadership

Everyday Leadership transcends formal titles and positional authority, instead emphasising the capacity to connect with individuals, inspire motivation, and foster positive transformations within both the community and the workplace. It […]

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In-person (UK wide)

Virtual

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Being A Senior Leader: Leadership Training for Senior Managers

Exceptional leadership at the senior level is not just about individual competence; it’s about the collective capability of the board and senior management team to steer the organisation towards success. […]

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In-person (UK wide)

Virtual

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How To Manage A Hybrid Team

In today’s dynamic work landscape, the shift towards hybrid teams presents a pivotal opportunity for organisations to redefine their operational strategies and enhance team performance. As businesses adapt to post-pandemic […]

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In-person (UK wide)

Virtual

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Team Leadership Course

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. The Team Leadership Course is intended […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

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Excel Intermediate Level 1 course

Our Excel Intermediate Level 1 course is ideal for those who have a basic understanding of Microsoft Excel. If you find yourself using existing spreadsheets which have been created by […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

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How to Deal with Difficult People Training

Do you encounter challenging individuals inside and outside of the workplace? This How to Deal with Difficult People training course is well designed to help you deal with this kind […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Delegation & Empowerment Training For Managers

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our delegation training programme is designed […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

How to Run an Effective Employee Forum

Informing and consulting with your employees brings many benefits, especially in the areas of performance, motivation and engagement.

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In-person (UK wide)

Virtual

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Customer Service Skills

Our customer service skills training will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience is […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

ILM Level 5 Leadership and Management

Why should you choose Crisp Professional Development for an ILM Level 5 Qualification? We have been an Approved Centre for over 20 years Individual approach – you will be assigned […]

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In-person (UK wide)

Virtual

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Train the Trainer course

Our Train the Trainer course will help you understand how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

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Assertiveness & Confidence Training for Women

Our Assertiveness & Confidence training -for Women is for women who want to communicate more confidently and persuasively in a style that is comfortable for you. Do people say that […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Coaching Training For Managers

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. The Coaching Training for Managers programme […]

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In-person (UK wide)

Virtual

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Mastering People Management

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our Mastering People Management course is […]

Available as

In-person (UK wide)

£449 or 4 Credits

Virtual

£349.00 or 3 Credits

Enquire about running this as an in-house course.

Recruitment & Interview skills training

In today’s busy world, it is not always easy to devote enough time to recruitment training and activities . However, choosing the wrong candidate will cost your organisation thousands of […]

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In-person (UK wide)

Virtual

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Managing Effective and Efficient Business Processes

As companies grow they tend to evolve and shape themselves around their existing needs. Whilst they might be meeting their performance targets, they may not be doing so in the […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Positive Psychology & Resilience training

Positive psychology supports our ability to tap into our strengths and increase our wellbeing and resilience. Working with strengths makes people more confident, energetic, more engaged and increases performance, self-esteem […]

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In-person (UK wide)

Virtual

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Assertiveness, Self-Confidence & Communication Training

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Mental Health Awareness course

A one day mental health awareness course aimed at those supervising or managing staff, to raise awareness of mental health conditions and symptoms and build confidence in supporting those who […]

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In-person (UK wide)

Virtual

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Introduction To People Management

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. That’s why our Introduction to People […]

Available as

In-person (UK wide)

£449.00 or 4 Credits

Virtual

Enquire about running this as an in-house course.

Time Management course

The Time Management Course is ideal for people who have a busy schedule. Do you need help to maximise your productivity, whilst at the same time lead a balanced life? […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Excel Courses for Beginners

For beginners, Microsoft Excel spreadsheets can appear complex, difficult, or overwhelming tools to use. However, with a little bit of knowledge and confidence, you can soon start to include this […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Finance for Non-Financial Managers

Our Finance for Non-Financial Managers course is ideal for managers who want to have a better understanding of how the financial aspects of an organisation are managed. On these basic […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Training For Supervisors

Effective supervision is not just about managing tasks; it’s about empowering your team to achieve their best. Our supervisor training course (formerly Supervision Skills) is designed to equip supervisors and […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

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Persuasion & Influencing skills training

Do you want to be able to persuade and influence others? If so then our one-day Persuasion & Influencing training course is perfect for you. In this course, you will […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Being a Leader: Leadership Development Training

Exceptional leadership development training is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. That’s why our “Become […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.