All Courses

Many of our clients have been incorporating Insights Discovery profiles into their learning programme and the feedback has been overwhelmingly positive. They find it user-friendly and that it is having […]

Have you heard of psychological safety? Are you ready to unlock the full potential of your team and drive exceptional business outcomes? We are thrilled to introduce our highly anticipated […]

Discovering Sales Effectiveness is Insights foundation programme for salespeople who want to develop their skills, improve their interactions with customers and apply a people-centred approach to sales. This programme takes […]

Our Discovering Team Effectiveness course helps teams find their balance and give their best performance, even during the most difficult times. Our Discovering Team Effectiveness course provides a team with the […]

Discovering Leadership Effectiveness is one of three programmes we run using Insights profiles as a foundation for personal growth. Our Discovering Leadership Effectiveness course helps people become the best leaders […]

Our Excel Intermediate Level 2 course is designed for the experienced user of Excel. The delegate will want to examine the more advanced and sophisticated features of Microsoft Excel. This […]

Our ILM Level 5 Certificate in Effective Coaching & Mentoring is available as both an open course, when numbers reach 4+ and in-house training, for your team only. This professional […]

Why learn about change? It’s a truism that we live in unpredictable times, characterised by the acronym VUCA – volitivity, uncertainty, complexity and ambiguity. We can argue that change is […]

This Introduction to Project Management course gives you a simple, step-by-step approach to ensuring any project you have responsibility for is as successful. It will also help you to plan […]

This qualification is designed for leaders, managers, HR professionals and individuals wishing to develop a coaching practice grounded in an understanding of the principles and concepts of Coaching and Mentoring. […]

HR training for Managers looks at good practice throughout the employment relationship from appointment to termination, and everything in between. Managers generally rely on the efforts of others to achieve […]

The Coaching Skills for Managers workshop looks at coaching as an individually focussed, personal development tool you can offer staff at all organisational levels. It examines the skills required to […]

For clients who want to add a deeper layer of self-awareness and insight into their leadership programmes, we have created this one-day add-on, Leading with Insights, to our Being A […]

Everyday Leadership is the concept that you can connect with people, motivate and encourage them without having any formal positional power or authority. It is a way of being – […]

“The directors determine whether or not a company survives and thrives. The extent to which the board liberates or constrains the energies and talents of the people of a company […]

For leaders, managers, HR professionals and individuals seeking to develop the tools and confidence to coach others as part of their working role, we offer the Institute of Leadership and […]

Have you met someone who seems to have an innate ability for connecting with people? Are they much more attuned to the feelings of others and as such can create […]

This Presentation Skills training course will help you to overcome your fear of presenting. Sometimes, when we try to deliver an effective presentation, our natural communication skills and our outgoing […]

Our Performance Conversations training session will focus on the key skills managers and supervisors need for holding productive and positive appraisal or performance review conversations with their employees – these […]

As companies move away from command and control structures, and the expectations of how employees want to be ‘managed’ has shifted, how a leader develops their people also needs to […]

Our Excel Intermediate Level 1 course is ideal for those who have a basic understanding of Microsoft Excel. If you find yourself using existing spreadsheets which have been created by […]

Do you encounter challenging individuals inside and outside of the workplace? This How to Deal with Difficult People course is well designed to help you deal with this kind of […]

The ultimate goal for every manager is surely to build a high-performing team? This Delegation & Empowerment Training for Managers, you will be learning the right skills and techniques to […]

New ways of working require new ways of managing and to succeed in a post pandemic world organisations are recognising the need to adapt to reflect the emerging demands of […]

This Team Leadership course is essential for team leaders and managers who want to improve the performance of their team. Turning your team or department into an active and successful […]

In today’s busy world, it is not always easy to devote enough time to recruitment activities. However, choosing the wrong candidate will cost your organisation thousands of pounds in money, […]

As companies grow they tend to evolve and shape themselves around their existing needs. Whilst they might be meeting their performance targets, they may not be doing so in the […]

Positive psychology supports our ability to tap into our strengths and increase our wellbeing and resilience. Working with strengths makes people more confident, energetic, more engaged and increases performance, self-esteem […]

A one day course aimed at those supervising or managing staff, to raise awareness of mental health conditions and symptoms and build confidence in supporting those who may be developing […]

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a […]

The Time Management Course is ideal for people who have a busy schedule. Do need help to maximise your productivity, whilst at the same time lead a balanced life? Our […]

Our Introduction to People Management Course is a 2-day course – delegates must be available to attend both dates. If you’re looking for courses for managers, our ‘Introduction to People […]

Our Finance for Non-Financial Managers course is ideal for managers who want to have a better understanding of how the financial aspects of an organisation are managed. On these basic […]

For beginners, Microsoft Excel spreadsheets can appear complex, difficult, or overwhelming tools to use. However, with a little bit of knowledge and confidence, you can soon start to include this […]

Our Training for Supervisors course (formerly Supervision Skills) is an ideal training course for any supervisor or team leader. If you manage people but still have your own work to […]

Our Persuasion & Influencing skills training will focus on the skills and characteristics that contribute to successful persuasion and influence. Enhance your interpersonal and communication skills, broaden your perspectives, become […]

The question ‘what is leadership?’ is often met with a response driven by leadership skills – what leaders do – and the personality traits required for leadership. Our Being a […]

In this Mastering People Management Course, you will learn how to have a significant impact on your team as a successful manager. Making the most of your employees and building […]

Informing and consulting with your employees brings many benefits, especially in the areas of performance, motivation and engagement.

Our Customer Service skills Training will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience is […]

Are you looking for an accredited course for leadership? Why should you choose Crisp Professional Development for an ILM Level 5 Qualification? We have been an accredited centre for 20 […]

Our Train the Trainer course will help you understand how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and […]

Our Assertiveness & Confidence training -for Women is for women who want to communicate more confidently and persuasively in a style that is comfortable for you. Do people say that […]

Our Coaching training course for Managers looks at coaching as an individually focussed, personal development tool you can offer staff at all organisational levels. It examines the skills required to […]