All Courses

This comprehensive sales training programme covers all you need to know to increase your confidence when selling. When you tell someone that you work in sales, how do they react? […]

Think of stress as your body’s natural defence mechanism. When you experience a demand or threat (whether real or imagined), stress hormones flood your body, preparing you to react. You […]

We are social beings, influenced by our environment and the people within it. Our behaviour changes when we get in a group of people or a crowd. There are forces […]

The concept of virtual or remote teams is not a new phenomenon. However, advances in technology, globalisation, organisational structures and ways of working have meant that this approach has grown […]

Do you know the difference between efficiency and effectiveness? Have you struggled to make a decision or solve a problem? In all aspects of our life we encounter daily decision-making […]

This comprehensive Project Management Course gives you a simple, step-by-step approach to ensuring any project you have responsibility for is successful. It will also help you be well planned and […]

Resilience is our ability to recover or rebound from setbacks. Resilience is far more than stress management and should not be acquainted with mental toughness (although they share some of […]

Recognising and understanding the cause or causes of difficult behaviour is vital in the creation of a working environment where everyone is treated equally and afforded the same opportunities. Outside […]

Why learn about delegation and empowerment? Delegation is the assigning of tasks to someone else. Effective managers and leaders are great at delegating. This brings benefits to the organisation, the […]

“A growth mindset is “the belief that abilities and understanding can be developed”. In 2006 American psychologist Dr Carole Dweck introduced her theories of growth and fixed mindset in the […]

“It’s hard to find things that won’t sell online” Jeff Bezos. Marketing refers to any actions a company takes to attract an audience to the company’s product or services through […]

Whether we are aware we are doing it or not, we make judgements about people we meet all the time. We are all biased and we can’t help it. We […]

“The single greatest constant of history is that everything changes.” Yuval Hoah Harari, Homo Deus In our increasingly complex professional and personal environments, change appears to be the only constant. […]

“Awareness of ourself and others, and its application in managing our inner world and our relationships, is the essence of emotional intelligence” Daniel Goleman Have you met someone who seems […]

In today’s busy world, it is not always easy to devote enough time to recruitment and onboarding activities. However, choosing the wrong candidate and the lack of an onboarding plan […]

From idea to product to profit and everything in between, marketing is the process of creating, promoting, and distributing a product. Done successfully, it satisfies consumers and generates profits. Is […]

“All we have to decide is what to do with the time that is given us”” J.R.R Tolkien Do you find yourself having busy but unproductive days? Are you sleeping […]

“What information consumes is rather obvious; it consumes the attention of its recipients. Hence, a wealth of information creates a poverty of attention.” Herbert Simon, Nobel Memorial Prize in Economic […]

“There is no failure, only feedback” Have you been on the receiving end of a poor performance review? Was it a one-way conversation, perhaps done annually? Or are you a […]

“The essence of motivation is energised and persistent goal-directed behaviour. When we are motivated, we move and take action.” What is the difference between motivation and inspiration? Can we motivate […]

Coaching and Mentoring Skills Training is- “The art of enabling someone to have their own insights” This Coaching and Mentoring skills Training looks at coaching as individually focussed. You will […]

“A leader is a dealer in hope”, Napoleon. Books are published every month on leadership. TED lectures are given, blogs are written and videos uploaded. PhD theses are researched, written […]

“Positive psychology is a scientific approach to studying human thoughts, feelings, and behaviour, with a focus on strengths instead of weaknesses. It is an approach to life and work that […]

Influence is the ability of a person or leader to affect, to shape, or to transform the opinions (convincing) and the behaviours or actions (persuading) of other people without necessarily […]

Communication in the workplace isn’t just on a 1-2-1 to basis. We have to give presentations to groups, attend meetings and write compelling proposals to persuade and influence others. The […]

“The meaning of the communication is the response you get”. Have you heard of the term ‘open and honest’ communication? Or ‘effective’ communication? What do they mean? It is a […]

Our Customer Service Excellence training course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience […]