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Blog Category: Training

Psychological Safety in the Workplace

The Benefits of Great Customer Service Skills

In the bustling business world, where competition is fierce and the stakes are high, the importance of great customer service skills cannot be overstated. Customer service skills are not a […]

June 6, 2024

balloons in the sky

Leading and Letting Go: The art of leadership delegation

Embrace Delegative Leadership for Organisational Success As a leader stepping into a new role or being promoted within your organisation, one critical transition involves mastering the delegation leadership style. Effective […]

April 30, 2024

The Crucial Role of Self-Awareness in Leadership Development

For us at Crisp Professional Development, there is no such thing as an off-the-shelf leadership development programme. All our leadership development programmes are bespoke based on the clients’ needs and […]

March 13, 2024

Why You Should Use Coaching as an Effective Management Tool

Effective management is one of the most popular topics of discussion among business leaders, yet it remains one of the most challenging aspects of running a business. Good employee management can make […]

February 1, 2024

managers training

Training for Managers and Supervisors

Leading a business is a hefty task that requires skills most people aren’t born with – but that doesn’t mean you can’t learn. The right training for managers and supervisors […]

February 1, 2024

Blended Learning – a mix of in-person, virtual and on-demand training

During the early stages of the pandemic, and what we now call lockdown one, businesses were forced to adapt quickly to the new reality. I believe it was called ‘pivoting’. Our face-to-face programmes stopped for 9 months.

May 30, 2022

Time Management – a new approach

Ten years ago, I reviewed all our open courses. This involved reading the content, getting to know the trainers and looking at delegate feedback. I was struck by one of […]

April 27, 2022

Helping a large, local NHS client get their message out, on a large scale

We recently delivered a 2 hour learning webinar (the first in a series of for a large, local NHS client who wanted to do just that – provide clarity to a large number of managers and staff, on their approach and procedures around a specific topic – in this case, managing absence.

September 27, 2021

How we can help you with your development challenges

When it comes to procuring professional development, there are just so many decisions to be made. You may be looking for training for one person or for 50. You may want accredited training. Development for your managers or for new team members. Online or face-to-face training or e-learning. Coaching. A year-long programme of development or a single half day course.

August 16, 2021