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Leadership & Management

Our leadership and management courses use the latest research and approaches to equip delegates with the skills, behaviours and mindset to lead and manage others. Whether it’s a small team or a large department, a new leader or a long established manager, we have a course for you and your organisation.

Psychological Safety in the Workplace

Have you heard of psychological safety? Are you ready to unlock the full potential of your team and drive exceptional business outcomes? We are thrilled to introduce our highly anticipated […]

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In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

ILM Level 5 Coaching and Mentoring

Our ILM Level 5 Coaching and Mentoring Certificate is available as both an open course, when numbers reach 4+ and in-house training, for your team only. This professional qualification is […]

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In-person (UK wide)

Virtual

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Problem Solving and Decision Making

Do you know the difference between efficiency and effectiveness? Have you struggled to make a decision or solve a problem? In all aspects of our life we encounter daily decision-making […]

Available as

On-demand

£25.00

Project Management course

This comprehensive Project Management Course gives you a simple, step-by-step approach to ensuring any project you have responsibility for is successful. It will also help you be well planned and […]

Available as

On-demand

£50.00

Resilience training

Resilience is our ability to recover or rebound from setbacks. Resilience is far more than stress management and should not be acquainted with mental toughness (although they share some of […]

Available as

On-demand

£25.00

Stress Management course

Think of stress as your body’s natural defence mechanism. When you experience a demand or threat (whether real or imagined), stress hormones flood your body, preparing you to react. You […]

Available as

On-demand

£50.00

Team Dynamics an Introduction

We are social beings, influenced by our environment and the people within it. Our behaviour changes when we get in a group of people or a crowd. There are forces […]

Available as

On-demand

£25.00

Managing Blended Teams

The concept of virtual or remote teams is not a new phenomenon. However, advances in technology, globalisation, organisational structures and ways of working have meant that this approach has grown […]

Available as

On-demand

£25.00

Motivation training course

“The essence of motivation is energised and persistent goal-directed behaviour. When we are motivated, we move and take action.” What is the difference between motivation and inspiration? Can we motivate […]

Available as

On-demand

£25.00

Introduction to Leadership course

“A leader is a dealer in hope”, Napoleon. Books are published every month on leadership. TED lectures are given, blogs are written and videos uploaded. PhD theses are researched, written […]

Available as

On-demand

£50.00

Performance Management training

“There is no failure, only feedback” Have you been on the receiving end of a poor performance review? Was it a one-way conversation, perhaps done annually? Or are you a […]

Available as

On-demand

£25.00

Coaching and Mentoring skills training

Coaching and Mentoring Skills Training is The art of enabling someone to have their own insights. This Coaching and Mentoring skills training is individually focussed. You will also gain personal […]

Available as

On-demand

£50.00

Positive Psychology training course

“Positive psychology is a scientific approach to studying human thoughts, feelings, and behaviour, with a focus on strengths instead of weaknesses. It is an approach to life and work that […]

Available as

On-demand

£25.00

Meetings, Presentations and Business Writing

Communication in the workplace isn’t just on a 1-2-1 to basis. We have to give presentations to groups, attend meetings and write compelling proposals to persuade and influence others. The […]

Available as

On-demand

£25.00

Dealing with Conflict

Recognising and understanding the cause or causes of difficult behaviour is vital in the creation of a working environment where everyone is treated equally and afforded the same opportunities. Outside […]

Available as

On-demand

£25.00

Delegation training course

Why learn about delegation and empowerment? Delegation is the assigning of tasks to someone else. Effective managers and leaders are great at delegating. This brings benefits to the organisation, the […]

Available as

On-demand

£25.00

Developing a Growth Mindset

“A growth mindset is “the belief that abilities and understanding can be developed”. In 2006 American psychologist Dr Carole Dweck introduced her theories of growth and fixed mindset in the […]

Available as

On-demand

£25.00

Diversity and Inclusion training

Whether we are aware we are doing it or not, we make judgements about people we meet all the time. We are all biased and we can’t help it. We […]

Available as

On-demand

£25.00

Embracing Change

“The single greatest constant of history is that everything changes.” Yuval Hoah Harari, Homo Deus In our increasingly complex professional and personal environments, change appears to be the only constant. […]

Available as

On-demand

£50.00

Emotional Intelligence training

“Awareness of ourself and others, and its application in managing our inner world and our relationships, is the essence of emotional intelligence” Daniel Goleman Have you met someone who seems […]

Available as

On-demand

£50.00

Interviewing, Recruiting and Talent Management skills

In today’s busy world, it is not always easy to devote enough time to recruitment and onboarding activities. However, choosing the wrong candidate and the lack of an onboarding plan […]

Available as

On-demand

£25.00

HR training for Managers

HR training for Managers looks at good practice throughout the employment relationship from appointment to termination, and everything in between. Managers generally rely on the efforts of others to achieve […]

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In-person (UK wide)

Virtual

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Leader as Coach

As companies move away from command and control structures, and the expectations of how employees want to be ‘managed’ has shifted, how a leader develops their people also needs to […]

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In-person (UK wide)

Virtual

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Leading with Insights

For clients who want to add a deeper layer of self-awareness and insight into their leadership programmes, we have created this one-day add-on, Leading with Insights, to our Being A […]

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In-person (UK wide)

Virtual

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Everyday Leadership

Everyday Leadership is the concept that you can connect with people, motivate and encourage them without having any formal positional power or authority. It is a way of being – […]

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In-person (UK wide)

Virtual

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Being a Senior Leader

“The directors determine whether or not a company survives and thrives. The extent to which the board liberates or constrains the energies and talents of the people of a company […]

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In-person (UK wide)

Virtual

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ILM Level 3 Coaching

For leaders, managers, HR professionals and individuals seeking to develop the tools and confidence to coach others as part of their working role, we offer the Institute of Leadership and […]

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In-person (UK wide)

Virtual

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ILM Level 3 Leadership and Management

Why choose Crisp Professional Development for your ILM Level 3 Qualification? We have been an Approved Centre for over 20 years Individual approach – you will be assigned a personal […]

Available as

Virtual

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Emotional Intelligence course

Have you met someone who seems to have an innate ability for connecting with people? Are they much more attuned to the feelings of others and as such can create […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Performance Conversations

Our Performance Conversations training session will focus on the key skills managers and supervisors need for holding productive and positive appraisal or performance review conversations with their employees – these […]

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In-person (UK wide)

Virtual

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Delegation & Empowerment Training for Managers

The ultimate goal for every manager is surely to build a high-performing team? This Delegation & Empowerment Training for Managers, you will be learning the right skills and techniques to […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

How to Manage a Hybrid Team

New ways of working require new ways of managing hybrid teams and to succeed in a post-pandemic world, organisations are recognising the need to adapt to reflect the emerging demands […]

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In-person (UK wide)

Virtual

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Team Leadership course

This Team Leadership course is essential for team leaders and managers who want to improve the performance of their team. Turning your team or department into an active and successful […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

How to Run an Effective Employee Forum

Informing and consulting with your employees brings many benefits, especially in the areas of performance, motivation and engagement.

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In-person (UK wide)

Virtual

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ILM Level 5 Leadership and Management

Why should you choose Crisp Professional Development for an ILM Level 5 Qualification? We have been an Approved Centre for over 20 years Individual approach – you will be assigned […]

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In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Coaching training course for Managers

Our Coaching training course for Managers looks at coaching as an individually focussed, personal development tool you can offer staff at all organisational levels. It examines the skills required to […]

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In-person (UK wide)

Virtual

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Mastering People Management Training Course (2 day course)

In this Mastering People Management Course, you will learn how to have a significant impact on your team as a successful manager. Making the most of your employees and building […]

Available as

In-person (UK wide)

£449 or 4 Credits

Virtual

£349.00 or 3 Credits

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Recruitment & Interview skills training

In today’s busy world, it is not always easy to devote enough time to recruitment training and activities . However, choosing the wrong candidate will cost your organisation thousands of […]

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In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Managing Effective and Efficient Business Processes

As companies grow they tend to evolve and shape themselves around their existing needs. Whilst they might be meeting their performance targets, they may not be doing so in the […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Positive Psychology & Resilience training

Positive psychology supports our ability to tap into our strengths and increase our wellbeing and resilience. Working with strengths makes people more confident, energetic, more engaged and increases performance, self-esteem […]

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In-person (UK wide)

Virtual

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Mental Health Awareness course

A one day mental health awareness course aimed at those supervising or managing staff, to raise awareness of mental health conditions and symptoms and build confidence in supporting those who […]

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In-person (UK wide)

Virtual

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Finance for Non-Financial Managers

Our Finance for Non-Financial Managers course is ideal for managers who want to have a better understanding of how the financial aspects of an organisation are managed. On these basic […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Introduction to People Management skills (2 day course)

Our Introduction to People Management course is a 2-day course – delegates must be available to attend both days. We run it many times each year as an open course, […]

Available as

In-person (UK wide)

£449.00 or 4 Credits

Virtual

£349.00 or 3 Credits

Enquire about running this as an in-house course.

Training for Supervisors

Our Training for Supervisors course (formerly Supervision Skills) is an ideal training course for any supervisor or team leader. If you manage people but still have your own work to […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Being a Leader

The question ‘what is leadership?’ is often met with a response driven by leadership skills – what leaders do – and the personality traits required for leadership. Our Being a […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.