Positive Communication and Assertiveness (MVF)
This workshop will help you to efficiently and effectively recognise behaviours in others as well as look inward to recognise your own behaviour type and impact. The course will give you strategies for confidence building and will give tips on how to best give and receive feedback as well as asking those difficult questions.
By the end of this course, you will know how to:
- Present yourself in a consistently assertive manner to make a powerful and positive impact
- Say “no” positively and effectively
- Recognise different types of behaviour and its potential impact
- Become more able to resist the pressure and dominance of excessively dominant people
- Implement strategies to overcome ‘bullying’ tactics and behaviour
- Exert a little more control in situations that are important to you
- Recognise potential conflict and adopt skills to manage it
- Talk confidently to people and be heard
Can’t find what you need?
If you are interested in a specific area of development but can’t find a relevant course, please let the Learning and Development Team at Mole Valley know. We add new courses all the time and would be happy to help.
Similarly, if you want to provide training for a whole team, please let the team at Mole Valley know and we’ll do our best to accommodate your need.