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Workshops 2 days | Price: £398 + VAT


Introduction to People Management


Our Introduction to People Management course will provide you with excellent people management skills - an essential element of becoming an effective manager yet one many new-in-role managers are ill-prepared for.  This two day course teaches the basics of good self management and team management skills and tackles areas such as recognising team strengths and delegating as well as learning how to communicate, inspire, motivate and reward.  The workshop takes the approach of the co-operative use of power with people rather than over them and the use of Positive reinforcement and managing by walking about (MBWA) to get the best out of people.

This workshop is limited to a maximum of 12 delegates to ensure that our experienced trainer has the time to assist you with any personal complex points that may arise during the day.

Who is it for?

You will either be about to begin a new role as manager or will have just started your new role, or you will have been managing a team for a while and need to enhance your skills in order to have more impact in your role.  The experienced facilitator will provide real-world scenarios for you to work through and discuss, ensuring that the workshops are fully participative and engaging.

What will you learn?

By the end of this course, you will be able to communicate, delegate and motivate your team effectively in order to achieve your set organisational goals.  You’ll know how to employ basic managerial styles, recognise the impact different styles have on different team members and you’ll be able to adapt them to ensure you get the best out of your team in a way that makes them feel inspired and motivated to work with you.

Course Content

  • Management verses Leadership
  • Management styles
  • Role-modelling Desired Behaviours & Getting Organised
  • Filing systems, Planning - Managing your Time
  • Presentations and Managing Meetings
  • The basics of delegation
  • Polishing those Interpersonal Skills
  • Managing performance
  • Motivating People - Reward and Recognition
  • Appraisals - an overview
  • Giving & Receiving Feedback and Everyday Performance Handling
  • Communicating & Influencing
  • Networking & Surviving in Business
  • Your Personal ‘To Do’ List

Your Course Tutors:

2018 dates: Jon Lavin – Senior Crisp Associate

2019 dates: Julia Bickley - Senior Crisp Associate (click here to view our 2019 Course information and dates)

** This workshop can be booked as a one-off course, or as part of our ILM recognised Effective Team Leadership Programme.

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Benefits of the course

When you have finished this course you will feel…

…confident in your ability to build and manage a highly driven, focused, efficient team with minimum stress and negativity.

Others like you who have attended this course commented:

  • "Excellent course that surpassed my expectations. Great to re-affirm my knowledge, gain new tips and techniques and also hear experiences from other companies and sectors"
  • "This course has been a massive help and a huge confidence builder. Already I’ve gone into work and put forward a lot of ideas to push the team forward into the future and everyone seems really enthusiastic and positive about being included in their own development"
  • "Brilliant insight into the world of management. Jon made it really easy and enjoyable to learn about this subject"

Dates 12th and 13th December 2018

Venue Compton House, Exeter (directions)


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This is also available as an in house course - (for prices please contact us)