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About us

Our Values
Positive Energy with grey


We put energy into life. We aim to be a positive contribution to our colleagues, clients and wider communities.

Learning Mindset with grey


We try new things and pursue opportunities. We seek to grow as people and as an organisation.

Impactful Relationships with grey


We listen to understand. We collaborate to raise awareness and foster transformational change.

Our Team

The Crisp team is made up of a core, client-focused support team who ensure that all our programmes run smoothly and successfully, and a carefully selected group of coaches and trainers, most of whom have been with us for many years.

If you've had a conversation with us before, below are some of the core team members you may have spoken to.

Shaun Durham

Managing Director and Head Coach

Shaun works with individuals and senior teams. His delegates enjoy the energy and enthusiasm he brings to the room, that motivates, challenges and supports transformational learning.

Sam Vincent

Director and Head of Client Services

As Head of Client Services at Crisp since 2013, Sam loves building new client relationships for Crisp. She account manages a handful of our longstanding clients and is able to advise on and recommend learning solutions for individuals and teams at all levels.

Roselle Brenchley

Director and Client Experience Manager

Roselle has strategic and operational marketing experience and has worked within multiple management groups developing skills and processes as well as line managing and leading a team.

Vicky Woolsey

Account Manager

Vicky joined Crisp as our Account Manager after extensive careers in both the Television and Education sectors.  She is delighted to be back working in Exeter and is most looking forward to building relationships with new and existing clients and using her wealth of experience to deliver complete customer satisfaction with every course booked.

Helen Gilzean

Helen Gilzean is Head of People Development, Senior Trainer/Facilitator and Head of Centre for Institute of Leadership & Management (ILM).  Helen has been with the business for an impressive twenty years.

Samantha Peter

Sam is our Office Manager and is therefore responsible for a bit of everything. This includes, but is not limited to, co-ordinating course logistics, office administration, accounts, HR and support to the Marketing & Sales functions.

Ellen Henley

Training Logistics Coordinator

Ellen is responsible for arranging and ensuring the smooth delivery of all Crisp courses and in-house programmes.

Dominic Royston

Digital Marketing Executive

Dominic is our Digital Marketing Executive, and brings a wealth of experience in crafting compelling content, orchestrating engaging social media campaigns, optimising for search engines, and weaving impactful copywriting into every project.

Lauren Butt

Lauren Butt

Office Assistant

Since joining Crisp as our Office Assistant, Lauren has fully found her feet, matured, and grown in her first office job. Having a keen eye for detail has meant that Lauren is able to help the Crisp team in any capacity.