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“Coaching is the art of enabling others to have their own insights”

Coaching is the key developmental tool for raising awareness, unlocking potential and enhancing performance in individuals and organisations. We offer a range of coaching services from 1-2-1 interventions to coaching skills development programmes, which embrace the latest research into neuroscience, positive psychology and emotional intelligence.

Coaching is taken for granted in the world of sport where individuals and teams have a coach to provide motivation, enhance skills and refine performance. Ultimately coaching aims to bring out the best in an individual to enable the team to work better as a whole. The same can be said of business and its leaders (IoD, 2013)

We create safe spaces for leaders and managers to explore issues, behaviours and competencies, within a personal or organisational context. Our clients are established directors, those in transition and new managers.

All our Executive coaches are EMCC, ICF or ILM qualified. They receive regular CPD and supervision and are bound by the ethical codes of practice of the relevant membership body.

According to Institute of Leadership and Management ( research (May 2011):

  • 65% of organisations surveyed hired in external coaches
  • 95% of respondents saw direct benefits to the organisation
  • 95% of respondents saw direct benefits to the individual
  • These benefits included improved communication and inter-personal skills, attitudes, conflict resolution, management and preparation for a new role.
  • A recent evaluation of coaching in the NHS (2010-11) cited a return on investment of 6 to 1.

Research in 2018 by the City and Guilds group cited that 84% of workers believed that coaching should be a fundamental part of learning and development programmes.

What are the differences and similarities between coaching, mentoring and training?

  • Training is when a subject matter expert (trainer) impacts knowledge and skills to one or more people. For example, training on a new software package, or health and safety, or on how to have a difficult conversation. It is often short-term, skilled-based invention.
  • Mentoring is very similar to coaching, in that coaches and mentors use the same skills and often possess the same qualifications. The key difference is that the mentor will share experiences that may be useful to the mentee. The mentor is the expert, passing on knowledge and experiences that will be useful to someone. The mentor has often walked the path before.
  • In coaching, the client is the expert. Effective Coaching takes place when the ultimate authority for action, transformation and change remains with the person being coached - or the ‘coachee’. It is future focused developmental conversation that is never remedial.

“Coaching is the art of facilitating the development, learning and performance of another.”

Myles Downey

At Crisp Professional Development we believe that transformational coaching is the key methodology for raising self-awareness and enabling behavioural change in individuals and organisations. This improves performance, well-being and leadership capability.

Transformational coaching takes place when the ultimate authority for action, awareness and change remains with the person or team being coached. It can only be effective when the clients do not feel judged by the coach, but instead appreciate that the coach’s single intent is to enable them to perform to the best of their ability.

While all our coaching interventions take place within the organisational context (we have a 3-way contract between the coach, the client and the organisational representative), we coach the whole person.

Crisp Professional Development provides:

    • 1-2-1 coaching for individuals on performance, career transitions, emotional intelligence, self-awareness and impact
    • team coaching – for boards, SMTs and Teams that want to improve ways of working and collective communication
    • accredited coaching training

We have a wide range of coaches in our faculty. All our coaches are EMCC, ICF or ILM qualified. They receive regular CPD and supervision and are bound by the ethical codes of practice of the relevant membership body. Not all coaches are the same.

Below you will find further information about our coaching in three core areas:


Common topics for coaching include:

Career progression and transition to leadership

Working with strengths

Practical management issues, such as delegation