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All Courses

Whether you are looking for courses online, face-to-face courses, or e-learning courses, we can help. From courses for managers, communicating skills training, train the trainer courses, to assertiveness training, you’ll find every course we offer listed below.

Use the Courses Filter and Keyword Search box above to narrow your search. Alternatively, filter your search via your preferred delivery method by clicking In-person, Virtual, or On-demand below.

Assertiveness & Confidence Training for Women

Our Assertiveness & Confidence training -for Women is for women who want to communicate more confidently and persuasively in a style that is comfortable for you. Do people say that […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Assertiveness, Self-Confidence & Communication Training

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Being a Leader: Leadership Development Training

Exceptional leadership development training is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. That’s why our “Become […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Being A Senior Leader: Leadership Training for Senior Managers

Exceptional leadership at the senior level is not just about individual competence; it’s about the collective capability of the board and senior management team to steer the organisation towards success. […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Coaching and Mentoring skills training

Coaching and Mentoring Skills Training is The art of enabling someone to have their own insights. This Coaching and Mentoring skills training is individually focussed. You will also gain personal […]

Available as

On-demand

£50.00

Coaching Training For Managers

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. The Coaching Training for Managers programme […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Communication skills course

“The meaning of the communication is the response you get”. Have you heard of the term ‘open and honest’ communication? Or ‘effective’ communication? What do they mean? It is a […]

Available as

On-demand

£50.00

Customer Service Excellence

Our Customer Service Excellence training course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience […]

Available as

On-demand

£25.00

Customer Service Skills

Our customer service skills training will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience is […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Dealing with Conflict

Recognising and understanding the cause or causes of difficult behaviour is vital in the creation of a working environment where everyone is treated equally and afforded the same opportunities. Outside […]

Available as

On-demand

£25.00

Delegation & Empowerment Training For Managers

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our delegation training programme is designed […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Delegation training course

Why learn about delegation and empowerment? Delegation is the assigning of tasks to someone else. Effective managers and leaders are great at delegating. This brings benefits to the organisation, the […]

Available as

On-demand

£25.00

Developing a Growth Mindset

“A growth mindset is “the belief that abilities and understanding can be developed”. In 2006 American psychologist Dr Carole Dweck introduced her theories of growth and fixed mindset in the […]

Available as

On-demand

£25.00

Digital Marketing Fundamentals

“It’s hard to find things that won’t sell online” Jeff Bezos. Marketing refers to any actions a company takes to attract an audience to the company’s product or services through […]

Available as

On-demand

£50.00

Discovering Leadership Effectiveness

Discovering Leadership Effectiveness is one of three programmes we run using Insights profiles as a foundation for personal growth. Our Discovering Leadership Effectiveness course helps people become the best leaders […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Discovering Sales Effectiveness

Discovering Sales Effectiveness is Insights foundation programme for salespeople who want to develop their skills, improve their interactions with customers and apply a people-centred approach to sales. This programme takes […]

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In-person (UK wide)

Virtual

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Discovering Team Effectiveness

Our Discovering Team Effectiveness course helps teams find their balance and give their best performance, even during the most difficult times. Our Discovering Team Effectiveness course provides a team with the […]

Available as

In-person (UK wide)

Virtual

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Diversity and Inclusion training

Whether we are aware we are doing it or not, we make judgements about people we meet all the time. We are all biased and we can’t help it. We […]

Available as

On-demand

£25.00

Embracing Change

“The single greatest constant of history is that everything changes.” Yuval Hoah Harari, Homo Deus In our increasingly complex professional and personal environments, change appears to be the only constant. […]

Available as

On-demand

£50.00

Emotional Intelligence course

Have you met someone who seems to have an innate ability for connecting with people? Are they much more attuned to the feelings of others and as such can create […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Emotional Intelligence training

“Awareness of ourself and others, and its application in managing our inner world and our relationships, is the essence of emotional intelligence” Daniel Goleman Have you met someone who seems […]

Available as

On-demand

£50.00

Everyday Leadership

Everyday Leadership transcends formal titles and positional authority, instead emphasising the capacity to connect with individuals, inspire motivation, and foster positive transformations within both the community and the workplace. It […]

Available as

In-person (UK wide)

Virtual

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Excel Courses for Beginners

For beginners, Microsoft Excel spreadsheets can appear complex, difficult, or overwhelming tools to use. However, with a little bit of knowledge and confidence, you can soon start to include this […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Excel Intermediate Level 1 course

Our Excel Intermediate Level 1 course is ideal for those who have a basic understanding of Microsoft Excel. If you find yourself using existing spreadsheets which have been created by […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Excel Intermediate Level 2 course

Our Excel Intermediate Level 2 course is designed for the experienced user of Excel. The delegate will want to examine the more advanced and sophisticated features of Microsoft Excel. This […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Enquire about running this as an in-house course.

Finance for Non-Financial Managers

Our Finance for Non-Financial Managers course is ideal for managers who want to have a better understanding of how the financial aspects of an organisation are managed. On these basic […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

How to Deal with Difficult People Training

Do you encounter challenging individuals inside and outside of the workplace? This How to Deal with Difficult People training course is well designed to help you deal with this kind […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

How To Manage A Hybrid Team

In today’s dynamic work landscape, the shift towards hybrid teams presents a pivotal opportunity for organisations to redefine their operational strategies and enhance team performance. As businesses adapt to post-pandemic […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

How to Run an Effective Employee Forum

Informing and consulting with your employees brings many benefits, especially in the areas of performance, motivation and engagement.

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

HR training for Managers

HR training for Managers looks at good practice throughout the employment relationship from appointment to termination, and everything in between. Managers generally rely on the efforts of others to achieve […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

ILM Level 3 Coaching

For leaders, managers, HR professionals and individuals seeking to develop the tools and confidence to coach others as part of their working role, we offer the Institute of Leadership and […]

Available as

In-person (UK wide)

Virtual

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ILM Level 3 Leadership and Management

Why choose Crisp Professional Development for your ILM Level 3 Qualification? We have been an Approved Centre for over 20 years Individual approach – you will be assigned a personal […]

Available as

Virtual

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ILM Level 5 Coaching and Mentoring

Our ILM Level 5 Coaching and Mentoring Certificate is available as both an open course, when numbers reach 4+ and in-house training, for your team only. This professional qualification is […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

ILM Level 5 Leadership and Management

Why should you choose Crisp Professional Development for an ILM Level 5 Qualification? We have been an Approved Centre for over 20 years Individual approach – you will be assigned […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Interviewing, Recruiting and Talent Management skills

In today’s busy world, it is not always easy to devote enough time to recruitment and onboarding activities. However, choosing the wrong candidate and the lack of an onboarding plan […]

Available as

On-demand

£25.00

Introduction To Leadership Training

In the vast expanse of human endeavour, leadership stands as a beacon of guidance. Navigating individuals and organisations through the complexities of the modern world. The essence of quality leadership […]

Available as

On-demand

£50.00

Introduction To People Management

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. That’s why our Introduction to People […]

Available as

In-person (UK wide)

£449.00 or 4 Credits

Virtual

Enquire about running this as an in-house course.

Introduction to Project Management Course

This Introduction to project management course gives you a simple, step-by-step approach to ensuring any project you have responsibility for is as successful. It will also help you to plan […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Leader As Coach: Coaching Skills Training

As companies transition away from command-and-control structures, the role of leaders in developing their teams has evolved significantly. The traditional “telling” approach, rooted in top-down authority, is gradually being supplanted […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Leading With Insights

In the dynamic landscape of leadership development, the quest for deeper self-awareness and profound insights has become imperative. To cater to clients seeking to enhance their leadership programs with a […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Managing Blended Teams

The concept of virtual or remote teams is not a new phenomenon. However, advances in technology, globalisation, organisational structures and ways of working have meant that this approach has grown […]

Available as

On-demand

£25.00

Managing Effective and Efficient Business Processes

As companies grow they tend to evolve and shape themselves around their existing needs. Whilst they might be meeting their performance targets, they may not be doing so in the […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Marketing course

From idea to product to profit and everything in between, marketing is the process of creating, promoting, and distributing a product. Done successfully, it satisfies consumers and generates profits. Is […]

Available as

On-demand

£50.00

Mastering People Management

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our Mastering People Management course is […]

Available as

In-person (UK wide)

£449 or 4 Credits

Virtual

£349.00 or 3 Credits

Enquire about running this as an in-house course.

Meetings, Presentations and Business Writing

Communication in the workplace isn’t just on a 1-2-1 to basis. We have to give presentations to groups, attend meetings and write compelling proposals to persuade and influence others. The […]

Available as

On-demand

£25.00

Mental Health Awareness course

A one day mental health awareness course aimed at those supervising or managing staff, to raise awareness of mental health conditions and symptoms and build confidence in supporting those who […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Mindfulness course

“What information consumes is rather obvious; it consumes the attention of its recipients. Hence, a wealth of information creates a poverty of attention.” Herbert Simon, Nobel Memorial Prize in Economic […]

Available as

On-demand

£25.00

Motivation training course

“The essence of motivation is energised and persistent goal-directed behaviour. When we are motivated, we move and take action.” What is the difference between motivation and inspiration? Can we motivate […]

Available as

On-demand

£25.00

Negotiation, Influence & Persuasion skills

Influence is the ability of a person or leader to affect, to shape, or to transform the opinions (convincing) and the behaviours or actions (persuading) of other people without necessarily […]

Available as

On-demand

£25.00

NLP Training to Improve your Communication

In this NLP Training to Improve Your Communication you will first learn about NLP.  Neuro-Linguistic Programming (NLP) is most easily understood as the study of human behaviour, and the key […]

Available as

Virtual

Enquire about running this as an in-house course.

Performance Conversations

Our Performance Conversations training session will focus on the key skills managers and supervisors need for holding productive and positive appraisal or performance review conversations with their employees – these […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Performance Management training

“There is no failure, only feedback” Have you been on the receiving end of a poor performance review? Was it a one-way conversation, perhaps done annually? Or are you a […]

Available as

On-demand

£25.00

Persuasion & Influencing skills training

Do you want to be able to persuade and influence others? If so then our one-day Persuasion & Influencing training course is perfect for you. In this course, you will […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Positive Psychology & Resilience training

Positive psychology supports our ability to tap into our strengths and increase our wellbeing and resilience. Working with strengths makes people more confident, energetic, more engaged and increases performance, self-esteem […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Positive Psychology training course

“Positive psychology is a scientific approach to studying human thoughts, feelings, and behaviour, with a focus on strengths instead of weaknesses. It is an approach to life and work that […]

Available as

On-demand

£25.00

Presentation Skills training

This Presentation Skills training course will help you to overcome your fear of presenting. Sometimes, when we try to deliver an effective presentation, our natural communication skills and our outgoing […]

Available as

In-person (UK wide)

£249 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Problem Solving and Decision Making

Do you know the difference between efficiency and effectiveness? Have you struggled to make a decision or solve a problem? In all aspects of our life we encounter daily decision-making […]

Available as

On-demand

£25.00

Project Management course

This comprehensive Project Management Course gives you a simple, step-by-step approach to ensuring any project you have responsibility for is successful. It will also help you be well planned and […]

Available as

On-demand

£50.00

Psychological Safety in the Workplace

Have you heard of psychological safety? Are you ready to unlock the full potential of your team and drive exceptional business outcomes? We are thrilled to introduce our highly anticipated […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Recruitment & Interview skills training

In today’s busy world, it is not always easy to devote enough time to recruitment training and activities . However, choosing the wrong candidate will cost your organisation thousands of […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

Resilience training

Resilience is our ability to recover or rebound from setbacks. Resilience is far more than stress management and should not be acquainted with mental toughness (although they share some of […]

Available as

On-demand

£25.00

Sales training course

This comprehensive sales training programme covers all you need to know to increase your confidence when selling. When you tell someone that you work in sales, how do they react? […]

Available as

On-demand

£50.00

Stress Management course

Think of stress as your body’s natural defence mechanism. When you experience a demand or threat (whether real or imagined), stress hormones flood your body, preparing you to react. You […]

Available as

On-demand

£50.00

Team Dynamics an Introduction

We are social beings, influenced by our environment and the people within it. Our behaviour changes when we get in a group of people or a crowd. There are forces […]

Available as

On-demand

£25.00

Team Leadership Course

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. The Team Leadership Course is intended […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Time Management course

The Time Management Course is ideal for people who have a busy schedule. Do you need help to maximise your productivity, whilst at the same time lead a balanced life? […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Time Management skills training

“All we have to decide is what to do with the time that is given us”” J.R.R Tolkien Do you find yourself having busy but unproductive days? Are you sleeping […]

Available as

On-demand

£50.00

Train the Trainer course

Our Train the Trainer course will help you understand how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Training For Supervisors

Effective supervision is not just about managing tasks; it’s about empowering your team to achieve their best. Our supervisor training course (formerly Supervision Skills) is designed to equip supervisors and […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Unlocking Customer Service: Mastering communication on and off the phone

Exceptional customer service isn’t just a luxury; it’s a fundamental pillar of success and every interaction with a customer is an opportunity. That’s why our one-day “Scrap the Script!” course […]

Available as

In-person (UK wide)

Virtual