Managing Effective and Efficient Business Processes
As companies grow they tend to evolve and shape themselves around their existing needs.
Whilst they might be meeting their performance targets, they may not be doing so in the most efficient or effective way. Not only could this be having an effect on the bottom line, but also, in many cases, it could be holding back growth.
This course is designed for those in charge of a department, factory, or business as a whole, and is full of tools and diagnostics that can be used to create a more effective and efficient business whilst looking at what savings that can be made throughout the process.
This course will give you an understanding of how to use the following tools and techniques:
- Using the Effectiveness and Efficiency Matrix
- The Balanced Scorecard
- Monitoring and Controlling Operational Performance
- Gaining a full understanding of Operational Management
- Operational strategy and its importance to the business
- Meeting the 5 key performance indicators
- Understanding the Shewhart model – PDCA
- Looking at Kaizen and the need for continuous improvement
- Tackling the 7 Wastes in any business (Lean theory)
- Understanding Costs and where savings can be made
- The five stages of analysing and eliminating problems
This course is suitable for unit heads, department heads, company leaders, directors and trustees.
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