ILM Level 5 Award in Leadership and Management, v1

Lessons

• ILM Level 5 Leadership and Management - Induction
• Learning Styles Learn about the four different learning styles and complete a questionnaire to find out your preferred style. 20 mins
• Introduction to Effective Communication This lesson covers the three foundation stones of effective communication - listening, questions and building rapport. one hour
• Assertive Communication In this lesson you will learn the differences between aggressive, passive and assertive communication approaches; how best to develop assertive communication strategies; and when to use the DESC model of communication to help you deal with difficult situations and build more effective relationships 30 mins
• Dealing with Difficult Behaviours You will learn how to recognise different behaviour types, what triggers a reaction in you (and why) and how to defuse aggression. 45 mins
• Introduction to Team Dynamics Interactive elearning lesson on team dynamics 45 mins
• Effective Delegation
• Tannenbaum and Schmidt This lesson discusses the Tannenbaum and Schmidt management continuum, useful for both understanding leadership and as an approach to effective delegation. 15 mins
• Motivation
• Managing for Efficiency and Effectiveness (ILM)
• Introduction to time management This lesson serves as an introduction to time management principles. When we talk about time management, what we really mean is managing ourselves - our priorities, our workload and our effort. 30 mins
• Important V. Urgent Prioritisation Learn how to prioritise tasks using the Important and urgent matrix. 15 mins
• Introduction to Planning A short lesson on how to make a plan to achieve your objectives. 15 mins
• Prioritisation and Planning
• Setting Goals Being able to plan and achieve an objective or goal is crucial to getting the most out of life and work. It is an important component of time management, being efficient and effective and managing other people 30 minutes
• To Do Lists and Personal Kanban Learn how to prioritise tasks using To Do Lists and the Personal Kanban methodology 10 mins