Problem Solving and Decision Making

In this course we give you practical techniques to become a better problem solver and decision maker. We start by discussing the difference between efficiency and effectiveness, then discuss the various types of problem you are likely to encounter and how you might adopt different approaches to solving them.  How do you prioritise? How can a team solve problems collectively? These questions and more are answered in this course.

To begin click on the lesson title below. Click the Begin button and a new window will open. All the content will be in there. You will be able to mark your lessons as complete in order to print your certificate of achievement.