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Courses for Everyone, Effective Communication Skills

Assertiveness, Self-Confidence & Communication Training

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a powerful, positive impression on others. You will learn the best way to communicate with other peoples egos (Parent, Adult and Child) and how to be more assertive in those harder conversations.

Building self-confidence and assertiveness is probably a lot easier than you think. ‘Non-assertive’ people (in other words ‘normal people’) do not generally want to transform into being excessively dominant people. You can, however, be assertive without being excessively dominant.

Your ability to effectively articulate your thoughts and ideas is critical to your success in any endeavour in and out of the workplace. Your trainer for this Assertiveness, Self-Confidence & Communication training has worked as a Senior Manager/Director within a range of successful businesses.

You will be able to ask our trainer to assist you on any personal/ complex points which you many already have before coming into the training. It is also encouraged for you to ask questions as and when things pop up throughout the day, that might lead to a deeper conversation with our trainer.

What to know a bit more about communication skills? Click here to read our blog on what exactly are communication skills!

This workshop starts by defining assertiveness and exploring the impact you have in the workplace (primarily through your language and body language). You will learn how to efficiently and effectively recognise behaviours in others as well as looking inward to recognise your own behaviour type. The course will give you strategies for confidence building and will give tips on how to best give and receive feedback as well as asking those difficult questions. The workshop will end by furnishing you with assertiveness techniques and will provide you with a toolkit to take back to your workplace.

Course Content

By the end of this course, you will know how to:

  • Present yourself in a consistently assertive manner to make a powerful and positive impact
  • Say “no” positively and effectively
  • Recognise different types of behaviour and its potential impact
  • Become more able to resist the pressure and dominance of excessively dominant people
  • Stand up to bullies and bully tactics
  • Exert a little more control in situations that are important to you
  • Recognise potential conflict and adopt skills to manage it
  • Talk confidently to people and be heard

This course is for you if you feel you would benefit from improving your confidence and your ability to make a powerful and positive impact. Furthermore, the course caters for you whatever stage of your career you are at.

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Assertiveness, Self-Confidence and Communication course
£ 149.00 / 1 Credits

In-person events

Crisp Professional Development

Crisp Professional Development, Pynes Hill Business Centre,
Exeter, Devon EX2 5JL

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The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Assertiveness, Self-Confidence and Communication course
Vegetarian and meat lunch options are provided. Regrettably we are unable to cater for any other specific dietary requirements. If this applies to you, please bring your preferred choice of lunch and snacks with you.
£ 249 / 2 Credits
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