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Business Skills, Courses for Everyone, Leadership & Management

Emotional Intelligence course

Have you met someone who seems to have an innate ability for connecting with people? Are they much more attuned to the feelings of others and as such can create a sense of trust and understanding in a matter of minutes? On this Emotional Intelligence course, you will be given tips on how to do this within day-to-day life.

Successful and effective people often display a range of behaviours and beliefs that are at first hard to categorise. They are great ‘people’ people, good listeners, first class communicators, visionaries who have a handle on the detail. There’s a good chance these people are ’emotionally intelligent’.

If you want to create a positive impression with new team members, build relationships with suppliers and / or customers, as well as motivate people and lead effectively. Then this one-day Emotional Intelligence Course is for you!

We will explore the behaviours and competencies that lead to enhanced Emotional Intelligence (EI), and how these lead to more effective functioning in the workplace. Delegates will get to practice these behaviours and will take away methods to raise their self-awareness, be more optimistic and have deeper interpersonal skills.

Course Content

  • What are empathy, trust and rapport?
  • Your communication style
  • Advanced listening skills and body-language work
  • Asking great questions to raise understanding
  • The Six Leadership Styles and EQ models
  • Advanced listening, questioning and rapport building skills
  • How to balance and develop your EQi competences

This course is for team members and managers with an interest in better understanding and managing their own and emotions – and those of others.

Build your own bespoke training programme

Talk to us about building a tailored programme of learning to suit your team's unique development needs.

Call us on
01392 409 198

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