Leadership & Management
Introduction to People Management skills (2 day course)
Our Introduction to People Management course is a 2-day course – delegates must be available to attend both days. We run it many times each year as an open course, but also as an in-house course where we’ll bring the training to your team.
In this introduction to people management course, you’ll learn the essential skills you need to be an effective manager, including:
- Communication: How to communicate effectively with your team members, both one-on-one and in group settings
- Motivation: How to motivate your team members to achieve their goals
- Delegation: How to delegate tasks effectively so that your team members can reach their full potential
- Having difficult conversations: How to resolve conflict effectively and maintain a positive work environment
- Learn different styles of management
This introduction to people management course is designed for managers of all levels, from new managers to experienced ones. Whether you are just starting out as a manager or looking to build on your skills, this course will help.
Here are some of the benefits of taking our people management training course:
- You will learn the essential skills you need to be an effective manager
- You will have the opportunity to learn from other managers and share your own experiences
- You will be able to apply what you learn in your own work
- You will improve your communication, motivation, delegation, and conflict-resolution skills
- You will be more confident in your ability to manage people
Where can I attend the introduction to people management course?
There are two ways to access this people management course. If you would like to book for yourself, or for you and a couple of colleagues, you can attend this course in-person (in Exeter) or online via one of the many open courses we schedule throughout the year. See this page for upcoming dates.
If instead you want to bring this course in-house, just for your team, we can deliver it at your premises or at a location to suit you.
I have more questions. How can I reach you?
We’d love to chat, please get in touch on 01392 409 198 or email us at [email protected]
By the end of this introduction to people management course, you will be able to communicate, delegate and motivate your team effectively in order to achieve your set organisational goals. You’ll know how to employ basic managerial styles, recognise the impact different styles have on different team members and you’ll be able to adapt them to ensure you get the best out of your team in a way that makes them feel inspired and motivated to work with you.
The following topics will be covered:
- Self-awareness – understanding learning styles
- Building Empathy and rapport
- Emotional hijack
- Communication styles
- Listening and questioning skills
- Management styles – situational leadership
- Leadership and Management definitions
- How to deal with Difficult and challenging conversations and behaviours
- Giving and receiving Feedback
- Training, coaching and mentoring
- Time Management
- How to develop a High Performing Team
- Motivation
- How to Delegate effectively
There are no prerequisites for our introduction to people management course. We welcome both new people managers and those who have been managing for a long time without any formal training. The experienced facilitator will provide real-world scenarios for you to work through and discuss, ensuring that the workshops are fully participative and engaging.
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In-person events
Crisp Professional Development
Crisp Professional Development, Pynes Hill Business Centre,Exeter, Devon EX2 5JL
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Crisp Professional Development
Crisp Professional Development, Pynes Hill Business Centre,Exeter, Devon EX2 5JL
Select Ticket Quantity
Build your own bespoke training programme
Talk to us about building a tailored programme of learning to suit your team's unique development needs.
Call us on
01392 409 198
People management relates to a range of skills and behaviours that managers need, so that they can be good managers, including delegation, motivation, communication skills and team leadership. Training on these topics can be one day to many days spread over several months. It could be in person in a group or online.