Our Approach
Who We Are
Crisp is a team of expert facilitators, coaches, and learning designers united by a simple purpose: to make professional development engaging, effective, and personal.
We're trusted by leading organisations across sectors to deliver learning that actually sticks. Whether it's mastering difficult conversations, navigating change, or unlocking leadership potential, we work alongside our clients to create powerful learning experiences.
Founded in Exeter in 1992, we've spent over three decades designing and delivering transformational learning programmes across the UK. Our client base spans from multinationals and PLCs to SMEs and public sector organisations, including South West Water, the NHS, and EDF Energy. Built on strong relationships and word-of-mouth referrals, we've grown into a trusted partner for organisations that want real, lasting impact from their learning and development investments.
How We Work
We don't do off-the-shelf. Every workshop, coaching session or programme is crafted with intention; built around your people, your culture, and your goals.
Our methodology blends coaching facilitation with practical learning design, encouraging participants to reflect, explore, and challenge themselves in a safe, supportive space. We combine knowledge transfer around leadership, communication, and mindset with strengths-based approaches and emotional intelligence principles.
Three key themes underpin every programme:
This isn't learning for learning's sake, it's learning designed to shift thinking, unlock performance, and drive behaviour change that lasts. Our approach is that we tailor delivery styles to suit different learning needs, keeping sessions inclusive, interactive, and energised. Regular feedback loops and account management check-ins mean we're always refining as we go.
