Do you encounter challenging individuals inside and outside of the workplace? This Dealing with Difficult People and Negativity course is designed to help you deal with this kind of person.
Communication skills
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Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a powerful, positive impression on others. You will learn the best way to communicate with other peoples egos (Parent, Adult and Child) and how to be more assertive in those harder conversations.
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Our Train the Trainer course will help you understand how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and facilitate learning. This course develops your knowledge and skills to enable you to be clear in structure, be able to confidently manage a group or an individual through their training, learning and development process. It will show you how to understand key elements of behaviour and overcome any barriers you may have to being an excellent trainer.
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£349.00
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