We run more than 50 live training events a year on subject areas ranging from communication skills and management development to excel and time management, and many, many more.
Browse our calendar below where you'll discover live training events delivered face-to-face in Exeter and live online events delivered via Zoom.
To run any of these courses in-house, please contact us for details.
The How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over - agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.
Our Assertiveness, Self Confidence and Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.
Our Customer Service skills training course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal.
Our Persuasion & Influencing skills workshop will focus on the skills and characteristics that contribute to successful persuasion and influence.
Enhance your interpersonal and communication skills to broaden your perspectives, be flexible and connect with others to achieve the win-win situation
Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over - agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.
Our Presentation Skills training workshop will help you overcome the fear of presenting. Sometimes when we try to deliver effective presentations, our natural communication skills and our personality can get lost beneath layers of anxiety, worry and stage fright. This workshop will help you put things back in perspective so that your presentations become more of a relaxed communication of the information you already know, rather than a confused, stressful outpouring of information which fails to engage your audience.
This course is for women who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as ‘too nice’ and do you feel that this maybe diminishing the respect you get from others in the workplace? Or conversely, would you describe yourself as ‘overly assertive’ or even ‘aggressive’ which gives you short-term co-operation but long-term resistance? Do you want to treat others with openness, directness and respect and get the same from them?
Our Team Leadership course is essential for team leaders and managers who want to improve the performance of their team. Turning your team or department into an active and successful team takes consistent hard work, commitment, trust and organization. In this atmosphere, the team works together in an organised manner to achieve specific goals and their relationships are based more on equality rather than hierarchy.
Our Customer Service skills course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The course will build on your present customer service skills and introduce new ones.