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Introduction To People Management

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. That’s why our Introduction to People Management course is meticulously designed to equip managers at all levels with the essential mindset and behaviours needed to excel in their roles. This 2 day course helps you to foster a values-driven culture and impactful connections that set you apart.

Great leaders evolve beyond the skills that initially brought them success. People management requires letting go of old habits to embrace new behaviours and ways of thinking. Our People Management course emphasises a mindset focused on values, culture, and the intangible connections between people, rather than merely ‘doing’ tasks.

Progressive Learning Journey

This people management course offers a progressive learning journey where each session builds on the last. We start with Leading and Understanding Self, then apply these insights to Leading and Understanding Others, with ample time for reflection on previous learning and action points. The in-company programme can be tailored to fit your organisational needs, culture, and outcomes.

Many clients choose to incorporate behavioural or psychometric profiling, such as Insights Discovery and EQi2.0. We support a wide variety of diagnostic tools, including 360-degree assessments. Additionally, some clients enhance the programme with reflective elements like learning journals or projects.

To further support your development, our People Management courses offer the option of 1-2-1 coaching.

Due to the customisable nature of the course, the following content overview is for illustrative purposes:

Self-Awareness – Understanding Learning Styles

Gain deep insights into your management style, strengths, and areas for development, enhancing your overall effectiveness.

Building Empathy & Rapport

Develop the ability to connect with your team members on a deeper level, fostering trust and collaboration.

Emotional Hijack

Learn techniques to manage your emotions and remain composed under pressure, ensuring clear and effective decision-making.

Communication Styles

Understand and adapt to different communication styles to improve interactions and team dynamics.

Listening & Questioning Skills

Enhance your ability to listen actively and ask powerful questions that drive understanding and solutions.

Management Styles – Situational Leadership

Tailor your leadership approach by applying situational leadership principles to meet the needs of your team and the context.

Leadership & Management Definitions

Clarify the distinctions and overlaps between leadership and management to effectively balance both roles.

Dealing with Difficult & Challenging Conversations and Behaviours

Develop strategies for addressing conflicts and challenging behaviours constructively and maintaining a positive work environment.

Giving & Receiving Feedback

Learn how to deliver constructive feedback and receive it gracefully, promoting continuous improvement.

Training, Coaching, & Mentoring

Explore techniques to develop your team through effective training, coaching, and mentoring.

Time Management

Master time management strategies to enhance productivity and ensure focus on high-priority tasks.

Developing A High-Performing Team

Identify key factors in building and sustaining a high-performing team, fostering a culture of excellence.

Motivation

Understand what drives your team members and apply motivational techniques to inspire and engage them.

Delegation

Learn how to delegate tasks effectively to empower your team and maximise their potential.

There are no prerequisites for our Introduction to People Management course. We welcome both new managers and those who have been managing for a long time without any formal training. The experienced facilitator will provide real-world scenarios for you to work through and discuss, ensuring that the workshops are fully participative and engaging.

Whether you are just starting out as a manager or looking to build on your skills, this course will help you learn the essential skills needed to be an effective manager. You will have the opportunity to learn from other managers, share your own experiences, and apply what you learn in your own work. Our People Management course will improve your communication, motivation, delegation, and conflict-resolution skills, making you more confident in your ability to manage people.

 

In-person events

Crisp Professional Development

Crisp Professional Development, Pynes Hill Business Centre,
Exeter, Devon EX2 5JL

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Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Introduction to People Management Skills - 11 & 18 September
Note: This is a 2 day course – delegates must be available to attend both 11th and 18th September 2024. Vegetarian and meat lunch options are provided. Regrettably we are unable to cater for any other specific dietary requirements. If this applies to you, please bring your preferred choice of lunch and snacks with you.
£ 449 / 4 Credits

Crisp Professional Development

Crisp Professional Development, Pynes Hill Business Centre,
Exeter, Devon EX2 5JL

Select Ticket Quantity

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Introduction to People Management skills - 4 & 11 November
Note: This is a 2 day course – delegates must be available to attend both 4th and 11th November 2024.
£ 449.00 / 4 Credits

Crisp Professional Development

Note: This is a 2 day course – delegates must be available to attend both 23rd and 30th January. Vegetarian and meat lunch options are provided. Regrettably we are unable to cater for any other specific dietary requirements. If this applies to you, please bring your preferred choice of lunch and snacks with you.

Crisp Professional Development, Pynes Hill Business Centre,
Exeter, Devon EX2 5JL

Select Ticket Quantity

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Introduction to People Management skills
Note: This is a 2 day course – delegates must be available to attend both 23rd and 30th January 2025. Vegetarian and meat lunch options are provided. Regrettably we are unable to cater for any other specific dietary requirements. If this applies to you, please bring your preferred choice of lunch and snacks with you.
£ 449.00 / 4 Credits

Crisp Professional Development

Note: This is a 2 day course – delegates must be available to attend both 15 and 22 May 2025. Vegetarian and meat lunch options are provided. Regrettably we are unable to cater for any other specific dietary requirements. If this applies to you, please bring your preferred choice of lunch and snacks with you.
Crisp Professional Development, Pynes Hill Business Centre,
Exeter, Devon EX2 5JL

Select Ticket Quantity

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Introduction to People Management skills
Note: This is a 2 day course – delegates must be available to attend both 15th and 22nd May 2025. Vegetarian and meat lunch options are provided. Regrettably we are unable to cater for any other specific dietary requirements. If this applies to you, please bring your preferred choice of lunch and snacks with you.
£ 449.00 / 4 Credits

Crisp Professional Development

Note: This is a 2 day course – delegates must be available to attend both 11th and 18th September 2025.

Crisp Professional Development, Pynes Hill Business Centre,
Exeter, Devon EX2 5JL

Select Ticket Quantity

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Introduction to People Management skills
Note: This is a 2 day course – delegates must be available to attend both 15 and 22 May 2025. Vegetarian and meat lunch options are provided. Regrettably we are unable to cater for any other specific dietary requirements. If this applies to you, please bring your preferred choice of lunch and snacks with you.
£ 449.00 / 4 Credits

Build your own bespoke training programme

Talk to us about building a tailored programme of learning to suit your team's unique development needs.

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01392 409 198

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People management relates to a range of skills and behaviours that managers need, so that they can be good managers, including delegation, motivation, communication skills and team leadership. Training on these topics can be one day to many days spread over several months. It could be in person in a group or online.