Note: This is a 2 day course – delegates must be available to attend both 5th and 12th October 2023.
Our Introduction to People Management skills course will provide you with excellent people management skills – an essential element of becoming an effective manager yet one many new-in-role managers are ill-prepared for.
Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.
Building self-confidence and assertiveness is probably a lot easier than you think.
Our Excel Intermediate Level 1 course is ideal for the reasonably experienced user of Excel who wants to improve their skills when using Microsoft Excel. This Excel training course will develop your knowledge and teach you how to use more complicated functions.
Note: This is a 2-day event, attendees must be available to attend both the 18th and 25th October 2023. Your ability to master your people management skills will have a significant impact on your success as a manager. Making the most of your people and building confidence (both yours and theirs) is the purpose of this course.
Our Finance for Non-Financial Managers course is ideal for managers who want to have a better understanding of how the financial aspects of an organisation are managed. On this basic accounts course you will learn elementary accounting principles, understand how the balance sheet, profit and loss account and cash flow statements interact.
This Team Leadership course is essential for team leaders and managers who want to improve the performance of their team. Turning your team or department into an active and successful team takes consistent hard work, commitment, trust and organization.
Our Excel course for Beginners will introduce you to the basic functions of Microsoft Excel. This Excel training course covers the fundamentals including; creating spreadsheets and worksheets, using formulas, customising your view and short cuts. Creation, navigation, presentation and formatting.
You will train on the version of Excel that you use in your office or at home. Our courses are highly practical and interactive.
This course will give you a good overview of how Excel works and how to use it effectively.
Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over – agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.
Our Presentation Skills training course will help you overcome the fear of presenting. Sometimes when we try to deliver effective presentations, our natural communication skills and our personality can get lost beneath layers of anxiety, worry and stage fright.
Our Customer Service skills course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The course will build on your present customer service skills and introduce new ones.
Our Persuasion & Influencing skills workshop will focus on the skills and characteristics that contribute to successful persuasion and influence.
Enhance your interpersonal and communication skills to broaden your perspectives, be flexible and connect with others to achieve the win-win situation.
