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  • Professional Development Courses

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    Whether you're looking for bespoke development or expert advice, our experienced team is here to help you find the right training solutions for your business.

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Upcoming Open Courses

We run more than 50 live training events a year on subject areas ranging from communication skills and management development to excel and time management, and many, many more.

Browse our calendar below where you'll discover live training events delivered face-to-face in Exeter and live online events delivered via Zoom.

To run any of these courses in-house, please contact us for details.

12 events found.

Communication skills

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  • Month
Today
  • April 2024

  • Wed 24

    Customer Service skills

    Featured April 24, 2024 @ 9:30 am - 1:30 pm BST
    Virtual Event

    Our Customer Service skills course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The course will build on your present customer service skills and introduce new ones.

    £149.00 / 1 Credits
  • May 2024

  • Mon 13

    Training for Supervisors

    Featured May 13, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Training for Supervisors course is an ideal training course for any supervisor or team leader who has to manage people but still has to work as part of the team. Managing staff effectively is challenging but it can also be extremely rewarding. Individual, team and organisational success comes from consistent and effective management.

    £249.00 / 2 Credits
  • Wed 22

    Assertiveness, Self-Confidence and Communication Training

    Featured May 22, 2024 @ 9:30 am - 1:00 pm BST
    Virtual Event

    Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.

    Building self-confidence and assertiveness is probably a lot easier than you think.

    £149.00 / 1 Credits
  • June 2024

  • Thu 6

    How to Deal with Difficult People Training

    Featured June 6, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over – agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

    £249.00 / 2 Credits
  • July 2024

  • Tue 16

    Training for Supervisors

    Featured July 16, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Training for Supervisors course is an ideal training course for any supervisor or team leader who has to manage people but still has to work as part of the team. Managing staff effectively is challenging but it can also be extremely rewarding. Individual, team and organisational success comes from consistent and effective management.

    £249.00 / 2 Credits
  • Wed 17

    Train the Trainer course

    Featured July 17, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Train the Trainer course will show you how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and facilitate learning.

    This course develops your knowledge and skills to enable you to be clear in structure, be able to confidently manage a group or an individual through their training, learning and development process. It will show you how to understand key elements of behaviour and overcome any barriers you may have to being an excellent trainer.

    £249.00 / 2 Credits
  • September 2024

  • Wed 11

    How to Deal With difficult People

    Featured September 11, 2024 @ 9:30 am - 1:30 pm BST
    Virtual Event

    Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over – agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

    £149.00 / 1 Credits
  • Mon 16

    Unlocking Customer Service: Mastering communication on and off the phone

    Featured September 16, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Unlocking Customer Service course is designed for anyone in a client-facing role, including customer service teams, sales professionals, service industry staff, managers, business owners, and entrepreneurs. Whether you're in retail, hospitality, healthcare, or any other industry, this course is focused on developing customer service skills for use on and off the phone in order to unlock your full potential.

    £249.00 / 2 Credits
  • Wed 25

    Assertiveness, Self-Confidence and Communication Training

    Featured September 25, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.

    Building self-confidence and assertiveness is probably a lot easier than you think.

    £249.00 / 2 Credits
  • October 2024

  • Wed 2

    Training for Supervisors

    Featured October 2, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Training for Supervisors course is an ideal training course for any supervisor or team leader who has to manage people but still has to work as part of the team. Managing staff effectively is challenging but it can also be extremely rewarding. Individual, team and organisational success comes from consistent and effective management.

    £249.00 / 2 Credits
  • Thu 3

    Train the Trainer course

    Featured October 3, 2024 @ 9:30 am - 4:30 pm BST
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Train the Trainer course will show you how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and facilitate learning.

    This course develops your knowledge and skills to enable you to be clear in structure, be able to confidently manage a group or an individual through their training, learning and development process. It will show you how to understand key elements of behaviour and overcome any barriers you may have to being an excellent trainer.

    £249.00 / 2 Credits
  • Wed 23

    Customer Service skills

    Featured October 23, 2024 @ 9:30 am - 1:30 pm BST
    Virtual Event

    Our Customer Service skills course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The course will build on your present customer service skills and introduce new ones.

    £149.00 / 1 Credits
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  • Upcoming Open Courses
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