Our Train the Trainer course will show you how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and facilitate learning.

This course develops your knowledge and skills to enable you to be clear in structure, be able to confidently manage a group or an individual through their training, learning and development process. It will show you how to understand key elements of behaviour and overcome any barriers you may have to being an excellent trainer.

Do you encounter challenging individuals inside and outside of the workplace? This How to Deal with Difficult People training course is well designed to help you deal with this kind of person. Delegates will learn what their own communication/personality style is and how they can use this to effectively communicate with difficult people.

Do you encounter challenging individuals inside and outside of the workplace? This How to Deal with Difficult People training course is well designed to help you deal with this kind of person. You will know them: the Aggressor, the Whiner, the Over-agreeable, the Silent Pouter, the Negativist, and the Know-it-All. Although there aren’t many of them, you will face them in small numbers and their impact can be significant and long lasting. They can frustrate and cause friction between individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

This Presentation Skills training course will help you to overcome your fear of presenting.

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a powerful, positive impression on others.

Have you met someone who seems to have an innate ability for connecting with people? Are they much more attuned to the feelings of others and as such can create a sense of trust and understanding in a matter of minutes? On this Emotional Intelligence course, you will be given tips on how to do this within day-to-day life.