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Upcoming Open Courses

We run more than 50 live training events a year on subject areas ranging from communication skills and management development to excel and time management, and many, many more.

Browse our calendar below where you'll discover live training events delivered face-to-face in Exeter and live online events delivered via Zoom.

To run any of these courses in-house, please contact us for details.

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Time Management Course

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

The Time Management Course is ideal for people who have a busy schedule. Do need help to maximise your productivity, whilst at the same time lead a balanced life? Our course will help you achieve that correct balance. Do you find yourself having a busy but unproductive day? This course will also help you get the most into your day in the time that you have to do everything. It will help you achieve your current goals and meet new goals as part of a changing pattern of the work environment.

£249.00 / 2 Credits
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How to Deal With difficult People

Virtual Event Virtual Event

Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over – agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

£149.00 / 1 Credits
Virtual Event Featured

Introduction to People Management skills (2 day Course) – 11 & 18 September

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Introduction to People Management skills will provide you with excellent people management skills – an essential element of becoming an effective manager yet one many new-in-role managers are ill-prepared for.

£449.00 / 4 Credits
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Unlocking Customer Service: Mastering communication on and off the phone

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Unlocking Customer Service course is designed for anyone in a client-facing role, including customer service teams, sales professionals, service industry staff, managers, business owners, and entrepreneurs. Whether you're in retail, hospitality, healthcare, or any other industry, this course is focused on developing customer service skills for use on and off the phone in order to unlock your full potential.

£249.00 / 2 Credits
Virtual Event Featured

Delegation & Empowerment Training Course for Managers

Virtual Event Virtual Event

The ultimate goal for every manager must be to build a high-performing team. Essential to this is for the team to be fully empowered and know the mission it is trying to achieve.

A crucial skill needed to be able to develop a high-performing team is to understand each person they manage sufficiently to recognise who can be delegated to and who can be empowered. By the end of the session the team leader will have a full understanding of five key aspects of their team members and will be able to answer the question – can all my team be empowered and if not, what do I do about it?

£149.00 / 1 Credits
Virtual Event Featured

Assertiveness, Self-Confidence and Communication Training

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.

Building self-confidence and assertiveness is probably a lot easier than you think.

£249.00 / 2 Credits

Virtual Event Featured

Training for Supervisors

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Training for Supervisors course is an ideal training course for any supervisor or team leader who has to manage people but still has to work as part of the team. Managing staff effectively is challenging but it can also be extremely rewarding. Individual, team and organisational success comes from consistent and effective management.

£249.00 / 2 Credits
Virtual Event Featured

Train the Trainer course

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Train the Trainer course will show you how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and facilitate learning.

This course develops your knowledge and skills to enable you to be clear in structure, be able to confidently manage a group or an individual through their training, learning and development process. It will show you how to understand key elements of behaviour and overcome any barriers you may have to being an excellent trainer.

£249.00 / 2 Credits
Virtual Event Featured

Presentation Skills Training

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Presentation Skills training course will help you overcome the fear of presenting. Sometimes when we try to deliver effective presentations, our natural communication skills and our personality can get lost beneath layers of anxiety, worry and stage fright.

£249.00 / 2 Credits
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Team Leadership Course

Virtual Event Virtual Event

This Team Leadership course is essential for team leaders and managers who want to improve the performance of their team. Turning your team or department into an active and successful team takes consistent hard work, commitment, trust and organization.

£149.00 / 1 Credits
Virtual Event Featured

Customer Service skills

Virtual Event Virtual Event

Our Customer Service skills course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The course will build on your present customer service skills and introduce new ones.

£149.00 / 1 Credits
Virtual Event Featured

Excel Intermediate Level 1 Course

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Excel Intermediate Level 1 course is ideal for the reasonably experienced user of Excel who wants to improve their skills when using Microsoft Excel. This Excel training course will develop your knowledge and teach you how to use more complicated functions.

£249.00 / 2 Credits
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