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Scheduled courses

Below you will find all the live events we have coming up, both in-person and virtual.

Our in-person events are held at our training suite in Exeter and our virtual events are delivered via Zoom.

All of the courses listed below could also be delivered in-house, just for your team, at your training venue or ours. Please contact us for details.

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  2. Communication skills

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Delegation & Empowerment Training Course for Managers

Virtual Event Virtual Event

The ultimate goal for every manager must be to build a high-performing team. Essential to this is for the team to be fully empowered and know the mission it is trying to achieve.

A crucial skill needed to be able to develop a high-performing team is to understand each person they manage sufficiently to recognise who can be delegated to and who can be empowered. By the end of the session the team leader will have a full understanding of five key aspects of their team members and will be able to answer the question – can all my team be empowered and if not, what do I do about it?

Get Tickets £149.00 / 1 Credits
Virtual Event Featured

Assertiveness, Self-Confidence & Communication training

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.

Get Tickets £249.00 / 2 Credits
Virtual Event Featured

Assertiveness & Confidence Training for Women

Virtual Event Virtual Event

Our Assertiveness & Confidence training (for Women) course is for women who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as ‘too nice’ and do you feel that this maybe diminishing the respect you get from others in the workplace? Or conversely, would you describe yourself as ‘overly assertive’ or even ‘aggressive’ which gives you short-term co-operation but long-term resistance?

Get Tickets £149.00 / 1 Credits

Virtual Event Featured

Assertiveness, Self-Confidence & Communication training

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.

Building self-confidence and assertiveness is probably a lot easier than you think.

Get Tickets £249.00 / 2 Credits
Virtual Event Featured

Training for Supervisors

Virtual Event Virtual Event

Our Training for Supervisors course is an ideal training course for any supervisor or team leader who has to manage people but still has to work as part of the team. Managing staff effectively is challenging but it can also be extremely rewarding. Individual, team and organisational success comes from consistent and effective management.

Get Tickets £149.00 / 1 Credits

Virtual Event Featured

How to Deal with Difficult People

Virtual Event Virtual Event

Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over – agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

Get Tickets £149.00 / 1 Credits 3 tickets left
Virtual Event Featured

Customer Service skills

Virtual Event Virtual Event

Our Customer Service skills course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The course will build on your present customer service skills and introduce new ones.

Get Tickets £149.00 / 1 Credits
Virtual Event Featured

Presentation Skills training

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Presentation Skills training course will help you overcome the fear of presenting. Sometimes when we try to deliver effective presentations, our natural communication skills and our personality can get lost beneath layers of anxiety, worry and stage fright. This workshop will help you put things back in perspective.

Get Tickets £249.00 / Credits

Virtual Event Featured

Delegation & Empowerment Training Course for Managers

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

The ultimate goal for every manager must be to build a high-performing team. Essential to this is for the team to be fully empowered and know the mission it is trying to achieve.

A crucial skill needed to be able to develop a high-performing team is to understand each person they manage sufficiently to recognise who can be delegated to and who can be empowered. By the end of the session the team leader will have a full understanding of five key aspects of their team members and will be able to answer the question – can all my team be empowered and if not, what do I do about it?

Get Tickets £249.00 / 2 Credits
Virtual Event Featured

Train the Trainer course

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Train the Trainer course will show you how to deliver effective training. The effectiveness of training depends on the trainer’s ability to share their knowledge and skills and facilitate learning.

This course develops your knowledge and skills to enable you to be clear in structure, be able to confidently manage a group or an individual through their training, learning and development process. It will show you how to understand key elements of behaviour and overcome any barriers you may have to being an excellent trainer.

Get Tickets £249.00 / 2 Credits
Virtual Event Featured

Assertiveness & Confidence Training for Women

Virtual Event Virtual Event

Our Assertiveness & Confidence training (for Women) course is for women who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as ‘too nice’ and do you feel that this maybe diminishing the respect you get from others in the workplace?

Or conversely, would you describe yourself as ‘overly assertive’ or even ‘aggressive’ which gives you short-term co-operation but long-term resistance?

Get Tickets £149.00 / 1 Credits
Virtual Event Featured

Training for Supervisors

Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

Our Training for Supervisors course is an ideal training course for any supervisor or team leader who has to manage people but still has to work as part of the team. Managing staff effectively is challenging but it can also be extremely rewarding. Individual, team and organisational success comes from consistent and effective management.

Get Tickets £249.00 / 2 Credits
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