Our Assertiveness & Confidence training for Women course is for women who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as ‘too nice’ and do you feel that this maybe diminishing the respect you get from others in the workplace?

Or conversely, would you describe yourself as ‘overly assertive’ or even ‘aggressive’ which gives you short-term co-operation but long-term resistance?

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on others.

Building self-confidence and assertiveness is probably a lot easier than you think.

Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over – agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

Our Customer Service skills course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The course will build on your present customer service skills and introduce new ones.

Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over – agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

Our Assertiveness & Confidence training for Women course is for women who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as ‘too nice’ and do you feel that this maybe diminishing the respect you get from others in the workplace?

Or conversely, would you describe yourself as ‘overly assertive’ or even ‘aggressive’ which gives you short-term co-operation but long-term resistance?