Dealing with Difficult People and Negativity
Do you encounter challenging individuals inside and outside of the workplace? This Dealing with Difficult People and Negativity course is designed to help you deal with this kind of person.
We run more than 50 live training events a year on subject areas ranging from communication skills and management development to excel and time management, and many, many more.
Browse our calendar below where you'll discover live training events delivered face-to-face in Exeter and live online events delivered via Zoom.
To run any of these courses in-house, please contact us for details.
Do you encounter challenging individuals inside and outside of the workplace? This Dealing with Difficult People and Negativity course is designed to help you deal with this kind of person.
Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our delegation training programme is designed to empower managers with the essential mindset, behaviours, and skills needed to build high-performing teams, fostering a values-driven culture and impactful connections that set you apart.
Effective supervision is not just about managing tasks; it’s about empowering your team to achieve their best. Our Stepping into Line Management course (formerly Training for Supervisors) is designed to equip supervisors and team leaders with the essential skills and mindset needed to lead and inspire their teams towards success.
This course is designed for those in charge of a department, factory, or business as a whole, and is full of tools and diagnostics that can be used to create a more effective and efficient business whilst looking at what savings that can be made throughout the process.
As companies grow they tend to evolve and shape themselves around their existing needs. Whilst they might be meeting their performance targets, they may not be doing so in the most efficient or effective way. Not only could this be having an effect on the bottom line, but also, in many cases, it could be holding back growth.
Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our Mastering People Management course is designed to empower managers with the advanced skills and behaviours needed to excel in their roles, fostering a values-driven culture and impactful connections that set you apart.
Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. The Team Leadership Course is intended to empower team leaders and managers with the essential mindset and behaviours needed to elevate team performance, foster a collaborative culture, and achieve lasting success.
Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. That’s why our Introduction to People Management course is meticulously designed to equip managers at all levels with the essential mindset and behaviours needed to excel in their roles. This 2 day course helps you to foster a values-driven culture and impactful connections that set you apart.
Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our Mastering People Management course is designed to empower managers with the advanced skills and behaviours needed to excel in their roles, fostering a values-driven culture and impactful connections that set you apart.
Effective supervision is not just about managing tasks; it’s about empowering your team to achieve their best. Our Stepping into Line Management course (formerly Training for Supervisors) is designed to equip supervisors and team leaders with the essential skills and mindset needed to lead and inspire their teams towards success.
Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our delegation training programme is designed to empower managers with the essential mindset, behaviours, and skills needed to build high-performing teams, fostering a values-driven culture and impactful connections that set you apart.
Do you want to be able to persuade and influence others? If so then our one-day Persuasion & Influencing training course is perfect for you. In this course, you will learn the essential skills you need to be persuasive and influential, including:
How to build rapport and trust
How to use active listening to understand the other person’s perspective
How to frame your message in a way that is persuasive
How to use logical and emotional appeals to persuade others
How to overcome objections