Dealing with Difficult People and Negativity
Do you encounter challenging individuals inside and outside of the workplace? This Dealing with Difficult People and Negativity course is designed to help you deal with this kind of person.
We run more than 50 live training events a year on subject areas ranging from communication skills and management development to excel and time management, and many, many more.
Browse our calendar below where you'll discover live training events delivered face-to-face in Exeter and live online events delivered via Zoom.
To run any of these courses in-house, please contact us for details.
Do you encounter challenging individuals inside and outside of the workplace? This Dealing with Difficult People and Negativity course is designed to help you deal with this kind of person.
Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a powerful, positive impression on others. You will learn the best way to communicate with other peoples egos (Parent, Adult and Child) and how to be more assertive in those harder conversations.
Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a powerful, positive impression on others. You will learn the best way to communicate with other peoples egos (Parent, Adult and Child) and how to be more assertive in those harder conversations.
This Presentation Skills training course will help you to overcome your fear of presenting. Sometimes, when we try to deliver an effective presentation, our natural communication skills and our outgoing personality can get lost. At this point your personality is beneath layers of anxiety, worry, nerves and stage frights. This could lead to you find yourself standing in front of a room full of people shaking uncontrollably, unable to calm your nerves. Our Presentation Skills training course will help you put things back into perspective.
Do you want to be able to persuade and influence others? If so then our one-day Persuasion & Influencing training course is perfect for you. In this course, you will learn the essential skills you need to be persuasive and influential, including:
How to build rapport and trust
How to use active listening to understand the other person’s perspective
How to frame your message in a way that is persuasive
How to use logical and emotional appeals to persuade others
How to overcome objections