Performance Management Essentials

Performance Management Essentials supports managers to move beyond tick-box reviews and build performance into everyday conversations. The course focuses on clarity, communication, and coaching, enabling managers to motivate individuals, strengthen engagement, and drive meaningful results.

Unquestionably, employee performance sits at the heart of organisational success. A strong performance management approach helps managers build a high-performance culture, creating a link between individual contribution and organisational goals.

This course develops confident, capable managers who subsequently will lead effective performance conversations and set clear expectations. Participants learn how to define meaningful objectives, align performance with strategic priorities, and support individuals to take ownership of their development and results. Additionally, as with all our management courses, we focus on practical approaches that help managers align personal style and skills with organisational goals.

Delegates strengthen their ability to hold constructive, focused discussions that balance challenge with support. Through practical exercises and real workplace scenarios, managers practise addressing underperformance, recognising achievement, and motivating individuals in ways that feel fair, consistent, and transparent.

The course also focuses on building trust and psychological safety, encouraging open dialogue and continuous improvement. By developing strong communication, feedback, and coaching skills, managers create an environment where people feel supported, engaged, and motivated to perform at their best, driving sustained performance across teams and the wider organisation.