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  • Customer Service skills

    Virtual Event

    Our Customer Service skills training course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal.

    £149.00

  • Managing Effective and Efficient Business Processes

    Virtual Event

    This course is designed for those in charge of a department, factory, or business as a whole, and is full of tools and diagnostics that can be used to create a more effective and efficient business whilst looking at what savings that can be made throughout the process.

    £149.00

  • Excel Intermediate course

    Virtual Event

    Our Excel Intermediate course is ideal for the reasonably experienced user of Excel who wants to improve their skills when using Microsoft Excel. This Excel training course will develop your knowledge and teach you how to use more complicated functions.

    £149.00

  • Time Management course

    Virtual Event

    Our Time Management course is ideal for people who have a busy schedule and need help to maximise their productivity, whilst at the same time lead a balanced life. Do you find yourself having a busy but unproductive day? Our training will help you achieve the most in your time. It will help you achieve your current goals and meet the new goals as part of a changing pattern of the work environment.

    £149.00

  • Mastering People Management course (2 day course: 20 & 27 October)

    Virtual Event

    This is a 2 day event, attendees must be available to attend both 20th & 27th October. Your ability to master your people management skills will have a significant impact on your success as a manager. Making the most of your people and building confidence (both yours and theirs) is the purpose of this course.

    £349.00

  • Persuasion & Influencing Skills training

    Featured
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Persuasion & Influencing skills workshop will focus on the skills and characteristics that contribute to successful persuasion and influence.

    Enhance your interpersonal and communication skills to broaden your perspectives, be flexible and connect with others to achieve the win-win situation

    £249.00

  • Introduction to Project Management

    Virtual Event

    This Project Management course gives you a simple, step-by-step approach to ensuring any project you have responsibility for is as successful, well planned and stress-free as possible.

    £149.00

  • Excel course for Beginners

    Virtual Event

    This online course runs in 2 sessions over the day. Morning session from 9:30am - 12:00noon; afternoon session from 2:00pm to 4:30pm with breaks included. You will need to be available to attend both.

    The course will introduce you to the basic functions of Microsoft Excel. It will cover the fundamentals including; creating spreadsheets and worksheets, using formulas, customising your view and short cuts. Creation, navigation, presentation and formatting.

    £149.00

  • How to Deal with Difficult People

    Virtual Event

    Our How to Deal with Difficult People course is designed for people who encounter challenging individuals; you know them: the Aggressor, the Whiner, the Over - agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate individuals and teams, creating absenteeism, significant loss in productivity and lost clients.

    £149.00

  • Presentation Skills training

    Featured
    Crisp Professional Development Crisp Professional Development, Pynes Hill Business Centre,, Exeter, Devon

    Our Presentation Skills training workshop will help you overcome the fear of presenting. Sometimes when we try to deliver effective presentations, our natural communication skills and our personality can get lost beneath layers of anxiety, worry and stage fright. This workshop will help you put things back in perspective so that your presentations become more of a relaxed communication of the information you already know, rather than a confused, stressful outpouring of information which fails to engage your audience.

    £249.00

  • Assertiveness & Confidence Training for Women

    Featured
    Virtual Event

    This course is for women who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as ‘too nice’ and do you feel that this maybe diminishing the respect you get from others in the workplace? Or conversely, would you describe yourself as ‘overly assertive’ or even ‘aggressive’ which gives you short-term co-operation but long-term resistance? Do you want to treat others with openness, directness and respect and get the same from them?

    £149.00