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What are People Management Skills?

November 3, 2023
People at work on laptops

People management skills are the abilities that allow you to effectively lead, motivate, and develop a team. They are essential for any manager who wants to create a high-performing team and achieve organizational goals.

There are many different people management skills, but some of the most important include:

  • Communication: Effective communication is essential for any manager. You need to be able to clearly communicate your expectations to your team, and you also need to be able to listen to their feedback and concerns
  • Motivation: A good manager knows how to motivate their team to achieve their goals. You need to be able to create a positive work environment where people feel valued and appreciated.
  • Problem-solving: Managers need to be able to solve problems effectively. This includes being able to identify the root cause of a problem, as well as being able to develop and implement solutions.
  • Decision-making: Managers are often called upon to make decisions that affect the team or the organization. It’s important to be able to make sound decisions based on the available information.
  • Delegation: Managers need to be able to delegate tasks effectively. This means being able to identify the right people for the job, and giving them the authority and resources they need to succeed.
  • Conflict resolution: Conflict is inevitable in any workplace. A good manager knows how to resolve conflict effectively. This means being able to mediate between two parties, and finding a solution that is fair to everyone involved.

All of these essential people management skills are covered in our Introduction to People Management course. If you want to be a successful manager there are many different ways to develop people management skills, including:

  • Taking a People Management training course: This is a great way to learn the basics of people management, alongside people just like you who want to grow into the new role
  • Observing other managers: Pay attention to the managers you work with, and see what they do well. You can also ask them for advice on how to improve your own people management skills
  • Reading books and articles about people management: There are many great books and articles available that can teach you about people management.
  • Practicing your skills: The best way to develop people management skills is to practice them. Start by applying the skills you’ve learned in small ways, and then gradually work your way up to more challenging situations.

Developing people management skills takes time and effort, but it’s worth it. The skills you will learn will serve you well in the workplace and in life in general. Most managers find it really rewarding to help develop and grow the people in their teams. Some people choose to do a management qualification – you can read more about the ones we offer here.

Here are some additional tips for developing people management skills:

  • Be a good listener. One of the most important things you can do as a manager is to listen to your team members. This means really hearing what they have to say, and understanding their concerns
  • Be supportive. Your team members need to know that you have their backs. This means being there for them when they need help, and providing them with the resources they need to succeed
  • Be fair. Treat all of your team members with respect, and make sure that they are all treated fairly
  • Be open to feedback. Be willing to listen to feedback from your team members, and use it to improve your own management skills

If you’re looking for people management training, we can help. We offer a variety of courses that can help you develop the skills you need to be a successful manager.

To find out more about our people management training, please call us on 01392 409 198.