Are you looking for Business Skills courses for your team. Check out our bespoke course options
Business Skills Courses
Business Skills are important to well-rounded employee. Believing that learning and development should be available to all in the workplace, not just managers and leaders. The Business Skills courses offered here, are a diverse range of subjects from Time Management to Excel training, and Project Management to Finance for non-Finance Managers, that can be attened by company directors and new starters alike.
Business Skills Course Benefits
Did you know we can make your course bespoke?
Business Skills Courses
Microsoft Office Introduction Training Course
Delivery Options
Course Options
This full-day virtual course is delivered by our partner organisation Skilltec Training via Microsoft Teams. Please note, this course is not eligible for payment using Crisp credits.
Time Management course
Delivery Options
Course Options
This Time Management Course is ideal for people who have a busy schedule. This course will also help you get the most into your day in the time that you have to do everything.
It will help you achieve your current goals and meet new goals as part of a changing pattern of the work environment. You will be given some great time saving tips to help you manage your time. This will lead to you coming away with lots of ideas to improve your working style.
Train the Trainer course
Delivery Options
Course Options
Our Train the Trainer course will help you understand how to deliver effective training. You’ll develop your knowledge and skills to enable you to be clear in structure, be able to confidently manage a group or an individual through their training, learning and development process. It will show you how to understand key elements of behaviour and overcome any barriers you may have to being an excellent trainer.
Introduction to Project Management Course
Delivery Options
Course Options
During this course, you will learn essential project management training skills required to ensure you can reduce the risk of failure.
You will leave having the confidence to multi-task, coordinate and delegate in order to get the project completed successfully. This leads to the project being completed on time and with the resources allocated to you.
Excel Intermediate Level 1
Delivery Options
Course Options
Our Excel Intermediate Level 1 course is ideal for those who have a basic understanding of Microsoft Excel. If you are existing spreadsheets which have been created by someone else, this course can help you understand the functions that have been used.
This Excel Intermediate Level 1 training course will develop your knowledge of Excel and teach you how to use more complicated functions. This will be useful if you spend much of your day using Excel.
Excel Intermediate Level 2
Delivery Options
Course Options
Our Excel Intermediate Level 2 course is designed for the experienced user of Excel. The delegate will want to examine the more advanced and sophisticated features of Microsoft Excel. This Excel training course aims to develop skills at a higher level, such as data analysis, formula building, formatting, and automation features.
This course will equip you to utilise the advanced functions of Excel and is the highest level of Excel training that we offer as part of our open course training programme.
Excel Course for Beginners
Delivery Options
Course Options
With our Excel Course for Beginners, we’ll introduce you to the basic functions of Microsoft Excel. This course covers the fundamentals including, creating workbooks and worksheets, using formulas, customising your view and shortcuts.
Our in-person Excel Courses for Beginners are highly practical and interactive. Our in-person courses take place in our Exeter training suite, where we supply laptops for use during the session.
Customer Service Skills
Delivery Options
Course Options
This course will show you why managing customers’ expectations and handling dissatisfaction are vital to an organisation’s success. We will teach you how to act in a professional manner in person and on the phone.
We will demonstrate the importance of managing your client’s expectations. We will teach you skills and techniques to help you become a better listener and to elicit important information in a friendly and professional manner.
Managing Effective and Efficient Business Processes
Delivery Options
Course Options
As companies grow they tend to evolve and shape themselves around their existing needs. This course is designed for those in charge of a department, factory, or business as a whole, and is full of tools and diagnostics that can be used to create a more effective and efficient business whilst looking at what savings can be made throughout the process.
Finance for Non-Financial Managers
Delivery Options
Course Options
Our Finance for Non-Financial Managers course is ideal for managers who want to have a better understanding of how the financial aspects of an organisation are managed. On these basic accounts courses, you will learn elementary accounting principles. You will also understand how the balance sheet, profit and loss account and cash flow statements interact.
Emotional Intelligence course
Delivery Options
Course Options
During this course, we will explore the behaviours and competencies that lead to enhanced Emotional Intelligence (EI), and how these lead to more effective functioning in the workplace.
Delegates will get to practice these behaviours and will take away methods to raise their self-awareness, be more optimistic and have deeper interpersonal skills.
Skilltec Training – Microsoft Word Level 3 Training Course
Delivery Options
Course Options
This full-day virtual course is delivered by our partner organisation Skilltec Training via Microsoft Teams. Please note, this course is not eligible for payment using Crisp credits.
Skilltec Training – Microsoft Word Level 1 Training Course
Delivery Options
Course Options
This full-day virtual course is delivered by our partner organisation Skilltec Training via Microsoft Teams. Please note, this course is not eligible for payment using Crisp credits.
Skilltec Training – Microsoft Word Level 2 Training Course
Delivery Options
Course Options
This full-day virtual course is delivered by our partner organisation Skilltec Training via Microsoft Teams. Please note, this course is not eligible for payment using Crisp credits.
Skilltec Training – Microsoft PowerPoint Level 1
Delivery Options
Course Options
In this course you will explore core Microsoft PowerPoint features to create and modify presentations for a business environment. The topics covered include formatting text and enhancing the visual appeal of slides by adding graphical elements such as pictures, SmartArt, charts and tables. You will also bring your presentation to life using simple transitions and animations, and ensure a consistent theme with the Design tab.
By actively participating in this course, you will learn about the following:
Navigate the PowerPoint programme
Create and format slides and presentations
Insert and create tables, illustrations, charts, SmartArt and hyperlinks
Use proofing and printing options
Use the Design tab to apply and modify themes
Create simple Transitions and Animations
Skilltec Training – Microsoft PowerPoint Level 2
Delivery Options
Course Options
In this course you will develop your existing presentation skills within the Microsoft PowerPoint environment. The topics covered include public speaking tips to deliver a great presentation and advanced PowerPoint features such as motion path animations, object layering, grouping and advanced transitions.
You will also learn how to use presenter view and review and rehearse your presentation. Working with the Slide Master feature will allow you to create template presentations that can be consistently branded, whilst Action Buttons and Hyperlinks allow you to navigate through your slides and to external content.
Delegates will need to have Microsoft Excel 2013, 2016, 2019 or 365 (desktop version) installed on their PC to participate in Virtual Classroom courses. Delegates may notice differences in their software if using a MAC.
By actively participating in this course, you will learn about the following:
Create great PowerPoint presentations
Create Motion Path Animations
Create, arrange and group objects
Use Presenter view
Review and rehearse presentations
Work with Slide Master
Create and use advanced Animations and Transitions
Use Action Buttons and Hyperlinks
Skilltec Training – Microsoft SharePoint Online for Users Training Course
Delivery Options
Course Options
In many professional environments today, people work collaboratively in teams. Information technology and applications facilitate this by allowing people to easily share, access, edit, and save information. Microsoft SharePoint 2016 is a platform specifically designed to facilitate collaboration, allowing people to use familiar applications and Web-based tools to create, access, store, and track documents and data in a central location.
Problem Solving and Decision Making
Delivery Options
In this course we give you practical techniques to become a better problem solver and decision maker. We start by discussing the difference between efficiency and effectiveness, then discuss the various types of problem you are likely to encounter and how you might adopt different approaches to solving them. How do you prioritise?
How can a team solve problems collectively? These questions and more are answered in this course.
Embracing Change
Delivery Options
In this on-demand course on change and transition, you will discover and challenge your assumptions about change. We start with defining the difference between transition and change and how we deal with both (through our feelings, behaviours and language).
You will then learn about the key change models, both for individuals and in change management settings in organisations.
Time Management skills training
Delivery Options
We cannot control our time, but we can manage what we do with it. This time management course will help you use your time more productively and in a more meaningful way. It will help you prioritise your time so the most important and urgent tasks get done first.
It will give you ideas and examples for time blocking your diary to ensure essential tasks get done and you will identify the drains on your time and how to overcome them. All in a way that helps you lead a fulfilled and meaningful life.
Emotional Intelligence training
Delivery Options
Emotional Intelligence is the term used for a collective set of learned behaviours (as distinct from IQ, or our reasoning, data-driven intelligence). In this course, you’ll learn how to develop and enhance your emotional intelligence to better understand yourself and other people.
We will explore the behaviours and competencies that lead to enhanced Emotional Intelligence (EI), and how these lead to more effective functioning in the workplace.
Customer Service Excellence
Delivery Options
Our on-demand Customer Service Excellence training course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal.
This course will build on your present customer service skills and introduce new ones. You will enhance your skills in communication, learn how to project a more confident and professional image and develop the skills to handle challenging people and situations to ensure the best possible customer experience.