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Effective Communication Skills

Become a stronger member of your team by learning how to engage with confidence, assertiveness and conviction, even when the people may be difficult and the conversations challenging!

Unlocking Customer Service: Mastering communication on and off the phone

Exceptional customer service isn’t just a luxury; it’s a fundamental pillar of success and every interaction with a customer is an opportunity. That’s why our one-day “Scrap the Script!” course […]

Available as

In-person (UK wide)

Virtual

Sales training course

This comprehensive sales training programme covers all you need to know to increase your confidence when selling. When you tell someone that you work in sales, how do they react? […]

Available as

On-demand

£50.00

Meetings, Presentations and Business Writing

Communication in the workplace isn’t just on a 1-2-1 to basis. We have to give presentations to groups, attend meetings and write compelling proposals to persuade and influence others. The […]

Available as

On-demand

£25.00

Communication skills course

“The meaning of the communication is the response you get”. Have you heard of the term ‘open and honest’ communication? Or ‘effective’ communication? What do they mean? It is a […]

Available as

On-demand

£50.00

Customer Service Excellence

Our Customer Service Excellence training course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience […]

Available as

On-demand

£25.00

Dealing with Conflict

Recognising and understanding the cause or causes of difficult behaviour is vital in the creation of a working environment where everyone is treated equally and afforded the same opportunities. Outside […]

Available as

On-demand

£25.00

Digital Marketing Fundamentals

“It’s hard to find things that won’t sell online” Jeff Bezos. Marketing refers to any actions a company takes to attract an audience to the company’s product or services through […]

Available as

On-demand

£50.00

Emotional Intelligence training

“Awareness of ourself and others, and its application in managing our inner world and our relationships, is the essence of emotional intelligence” Daniel Goleman Have you met someone who seems […]

Available as

On-demand

£50.00

Marketing course

From idea to product to profit and everything in between, marketing is the process of creating, promoting, and distributing a product. Done successfully, it satisfies consumers and generates profits. Is […]

Available as

On-demand

£50.00

Motivation training course

“The essence of motivation is energised and persistent goal-directed behaviour. When we are motivated, we move and take action.” What is the difference between motivation and inspiration? Can we motivate […]

Available as

On-demand

£25.00

Negotiation, Influence & Persuasion skills

Influence is the ability of a person or leader to affect, to shape, or to transform the opinions (convincing) and the behaviours or actions (persuading) of other people without necessarily […]

Available as

On-demand

£25.00

Presentation Skills training

This Presentation Skills training course will help you to overcome your fear of presenting. Sometimes, when we try to deliver an effective presentation, our natural communication skills and our outgoing […]

Available as

In-person (UK wide)

£249 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Performance Conversations

Our Performance Conversations training session will focus on the key skills managers and supervisors need for holding productive and positive appraisal or performance review conversations with their employees – these […]

Available as

In-person (UK wide)

Virtual

Enquire about running this as an in-house course.

How to Deal with Difficult People Training

Do you encounter challenging individuals inside and outside of the workplace? This How to Deal with Difficult People training course is well designed to help you deal with this kind […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

NLP Training to Improve your Communication

In this NLP Training to Improve Your Communication you will first learn about NLP.  Neuro-Linguistic Programming (NLP) is most easily understood as the study of human behaviour, and the key […]

Available as

Virtual

Enquire about running this as an in-house course.

Delegation & Empowerment Training for Managers

The ultimate goal for every manager is surely to build a high-performing team? This Delegation & Empowerment Training for Managers, you will be learning the right skills and techniques to […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Assertiveness & Confidence Training for Women

Our Assertiveness & Confidence training -for Women is for women who want to communicate more confidently and persuasively in a style that is comfortable for you. Do people say that […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Assertiveness, Self-Confidence & Communication Training

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.

Persuasion & Influencing skills training

Do you want to be able to persuade and influence others? If so then our one-day Persuasion & Influencing training course is perfect for you. In this course, you will […]

Available as

In-person (UK wide)

£249.00 or 2 Credits

Virtual

Enquire about running this as an in-house course.

Customer Service Skills

Our customer service skills training will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience is […]

Available as

In-person (UK wide)

Virtual

£149.00 or 1 Credits

Enquire about running this as an in-house course.