Effective Communication Courses

Exceptional customer service isn’t just a luxury; it’s a fundamental pillar of success and every interaction with a customer is an opportunity. That’s why our one-day “Scrap the Script!” course […]

This comprehensive sales training programme covers all you need to know to increase your confidence when selling. When you tell someone that you work in sales, how do they react? […]

Recognising and understanding the cause or causes of difficult behaviour is vital in the creation of a working environment where everyone is treated equally and afforded the same opportunities. Outside […]

“It’s hard to find things that won’t sell online” Jeff Bezos. Marketing refers to any actions a company takes to attract an audience to the company’s product or services through […]

“Awareness of ourself and others, and its application in managing our inner world and our relationships, is the essence of emotional intelligence” Daniel Goleman Have you met someone who seems […]

From idea to product to profit and everything in between, marketing is the process of creating, promoting, and distributing a product. Done successfully, it satisfies consumers and generates profits. Is […]

“The essence of motivation is energised and persistent goal-directed behaviour. When we are motivated, we move and take action.” What is the difference between motivation and inspiration? Can we motivate […]

Influence is the ability of a person or leader to affect, to shape, or to transform the opinions (convincing) and the behaviours or actions (persuading) of other people without necessarily […]

Communication in the workplace isn’t just on a 1-2-1 to basis. We have to give presentations to groups, attend meetings and write compelling proposals to persuade and influence others. The […]

“The meaning of the communication is the response you get”. Have you heard of the term ‘open and honest’ communication? Or ‘effective’ communication? What do they mean? It is a […]

Our Customer Service Excellence training course will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience […]

This Presentation Skills training course will help you to overcome your fear of presenting. Sometimes, when we try to deliver an effective presentation, our natural communication skills and our outgoing […]

Our Performance Conversations training session will focus on the key skills managers and supervisors need for holding productive and positive appraisal or performance review conversations with their employees – these […]

Do you encounter challenging individuals inside and outside of the workplace? This How to Deal with Difficult People training course is well designed to help you deal with this kind […]

In this NLP Training to Improve Your Communication you will first learn about NLP.  Neuro-Linguistic Programming (NLP) is most easily understood as the study of human behaviour, and the key […]

Exceptional leadership is not just a skill; it’s a fundamental pillar of organisational success. Every decision, action, and interaction is an opportunity to lead. Our delegation training programme is designed […]

Our Assertiveness, Self-Confidence & Communication training course will provide you with methods and techniques to communicate with increased confidence and to present yourself more assertively in order to make a […]

Do you want to be able to persuade and influence others? If so then our one-day Persuasion & Influencing training course is perfect for you. In this course, you will […]

Our customer service skills training will show you how great customer relation skills will give your company the edge and keep your customers happy and loyal. The customer experience is […]

Our Assertiveness & Confidence training for Women is for women who want to communicate more confidently and persuasively in a style that is comfortable for you. Do people say that […]